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Samsung Galaxy Tab S9+ 5G - Support Overview

Find all Samsung Galaxy Tab S9+ 5G Support information here. Learn how to activate, set up features and troubleshoot issues with our FAQs and how-to guides.

Activate and setup

Activate and set up your Tab S9+ 5G

Top 10 things to do with your new tablet

Filter all topics below.

Select a topic or type to search

Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Samsung Galaxy Tab S9+ 5G - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Galaxy Tab S9+ 5G if you're not receiving email and app notifications.

Samsung Galaxy Tab S9+ 5G - Edit / Remove a User Account

Here's how to modify or delete a user account on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Tab S9+ 5G on or off.

Samsung Galaxy Tab S9+ 5G User Guide (PDF)

This User Guide can help you get the most out of your Galaxy Tab S9+ 5G. Learn about set up, advanced feature use and navigation.

Samsung Galaxy Tab S9+ 5G - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab S9+ 5G.

Back Up & Transfer Content

Samsung Galaxy Tab S9+ 5G - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Galaxy Tab S9+ 5G and a computer.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Samsung Galaxy Tab S9+ 5G - Sign In / Out

Here's how to sign in or out of additional user accounts set up on your Galaxy Tab S9+ 5G.

Battery & Power

Samsung Galaxy Tab S9+ 5G - Turn Power Saver On / Off

Here's how to turn Power saving mode on or off to help manage battery performance for your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab S9+ 5G.

Bluetooth

Samsung Galaxy Tab S9+ 5G - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab S9+ 5G on or off and make it visible to other devices for pairing.

Camera, Photos & Videos

Samsung Galaxy Tab S9+ 5G - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Galaxy Tab S9+ 5G.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Tab S9+ 5G - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab S9+ 5G and a computer with the Android SDK.

Contacts

Samsung Galaxy Tab S9+ 5G - Delete a Contact

Here's how to remove a contact from your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Edit a Contact

Here's how to edit a contact on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Tab S9+ 5G was imported from.

Samsung Galaxy Tab S9+ 5G - Add a Contact

Here's how to add a contact to your Galaxy Tab S9+ 5G.

Data

Samsung Galaxy Tab S9+ 5G - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Tab S9+ 5G on or off.

Samsung Galaxy Tab S9+ 5G - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab S9+ 5G on or off.

Date & Time

Samsung Galaxy Tab S9+ 5G - Set Date and Time

If your Galaxy Tab S9+ 5G shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung Galaxy Tab S9+ 5G - View Device ID

Here's how to view the device ID (IMEI) for your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - View Phone Number

Here's how to view the mobile number for your Galaxy Tab S9+ 5G.

Device Settings

Samsung Galaxy Tab S9+ 5G - Manage Do Not Disturb Settings

Here's how to check 'Do not disturb' settings if your Galaxy Tab S9+ 5G isn't receiving notifications for apps and email.

Samsung Galaxy Tab S9+ 5G - Reset All Settings

If your Galaxy Tab S9+ 5G crashes, resets or runs slowly, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy Tab S9+ 5G - Reset Network Settings

Here's how to reset settings if your Galaxy Tab S9+ 5G can't connect to data or send / receive messages.

Samsung Galaxy Tab S9+ 5G - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab S9+ 5G, view this info.

Samsung Galaxy Tab S9+ 5G - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy Tab S9+ 5G doesn't rotate or flip.

Samsung Galaxy Tab S9+ 5G - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Sleep, Display size, etc.) for your Galaxy Tab S9+ 5G.

Email/Gmail

Samsung Galaxy Tab S9+ 5G - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Remove Gmail Account

Here's how to delete a personal / corporate email account from your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy Tab S9+ 5G.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Samsung Galaxy Tab S9+ 5G - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab S9+ 5G on or off.

Gestures & Motions

Samsung Galaxy Tab S9+ 5G - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab S9+ 5G.

Google Backup & restore

Samsung Galaxy Tab S9+ 5G - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab S9+ 5G.

Home Screen

Samsung Galaxy Tab S9+ 5G - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Touch Screen Settings

Here's how to adjust the touch screen sensitivity for your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab S9+ 5G.

Language

Samsung Galaxy Tab S9+ 5G - Language Selection

Here's how to change the language used on your Galaxy Tab S9+ 5G.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Samsung Galaxy Tab S9+ 5G - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab S9+ 5G when the screen is locked.

Samsung Galaxy Tab S9+ 5G - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Unlock Screen

Here's how to unlock the screen on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy Tab S9+ 5G.

Memory/Storage

Samsung Galaxy Tab S9+ 5G - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab S9+ 5G to an SD / memory card.

Samsung Galaxy Tab S9+ 5G - Check Device Storage

Here's how to check available space if your Galaxy Tab S9+ 5G runs slowly / crashes, apps freeze or you can't save media.

Navigating & Multitasking

Samsung Galaxy Tab S9+ 5G - Configure S Pen Settings

Here's how to configure S Pen settings (e.g., Air actions, Screen off memo, etc.) on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab S9+ 5G.

Operating System & Software

Samsung Galaxy Tab S9+ 5G - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab S9+ 5G if the screen freezes or app, audio or sync issues occur and the device won’t start up.

Samsung Galaxy Tab S9+ 5G - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy Tab S9+ 5G.

Samsung Galaxy Tab S9+ 5G - View Software Version

Here's how to view the software version your Galaxy Tab S9+ 5G is running.

Samsung Galaxy Tab S9+ 5G Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy Tab S9+ 5G, including current Android security patches.