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Verizon Orbic® Speed™ Mobile Hotspot - Support Overview
Verizon Orbic® Speed™ Mobile Hotspot - Support Overview
Find device-specific support and online tools for your Orbic Speed.
Filter all topics below.
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Data
Device ID & Info
Device Settings
Internet & Web Browser
Language
Lock, Unlock, Password & Security
Operating System & Software
SIM Card
Status Indicators/Lights
Text & Multimedia Messaging
Visual & Hearing Accessibility
Wi-Fi & Network
Self Activation - Prepaid Mobile Broadband
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Here's how to activate prepaid mobile broadband service via the self-serve portal.
Verizon Orbic Speed - Access Admin Page
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Here's how to navigate to the admin page for your Orbic Speed.
Verizon Orbic Speed - Activate / Set Up Device
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Here's how to quickly set up your Orbic Speed.
Verizon Orbic Speed - Activate / Set Up Replacement Device
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Here's how to quickly set up your replacement Orbic Speed.
Verizon Orbic Speed Mobile Hotspot User Guide (PDF)
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This User Guide can help you get the most out of your Orbic Speed Mobile Hotspot. Learn about set up, advanced feature use and navigation.
How to Check Verizon Coverage in the US
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Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
Verizon Orbic Speed - View Connected Devices
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Here's how to view info for devices connected to your Orbic Speed.
Battery Issues - Battery Usage
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This outlines potential causes of battery issues (device not charging / holding a charge, short battery life).
Power & Charging Issues - Removable Battery Devices
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If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Verizon Orbic Speed - Insert / Remove Battery
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Here's how to insert / remove the battery for your Orbic Speed.
Verizon Orbic Speed - Turn Battery Preservation Mode (BPM) On / Off
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Here's how to turn Battery Power Mode (BPM) on or off on your Orbic Speed.
Verizon Orbic Speed - View Data Usage
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Here's how to view your data usage on your Orbic Speed.
Verizon Orbic Speed - View Device ID
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Here's how to find the device ID (IMEI / MEID) for your Orbic Speed.
Verizon Orbic Speed - View Phone Number
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Here's how to view the phone number for your Orbic Speed.
Verizon Orbic Speed - Configure Advanced Settings
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Here's how to change advanced settings (e.g., Networks, Manual DNS, etc.) on your Orbic Speed.
Verizon Orbic Speed - Configure DHCP
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Here's how to configure DHCP settings on your Orbic Speed.
Verizon Orbic Speed - DMZ Settings
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Here's how to test your Orbic Speed's firewall settings.
Verizon Orbic Speed - Manage MAC Filter Settings
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Here's how to control MAC address access for your Orbic Speed.
Verizon Orbic Speed - Manage Wireless Network Security Settings
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Here's how to view / change security settings (e.g., password, sleep time, etc.) for your Orbic Speed.
Verizon Orbic Speed - Port Filtering
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Here's how to block access to services or apps on your Orbic Speed.
Verizon Orbic Speed - Port Forwarding
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Here's how to open blocked ports on your Orbic Speed to allow additional access.
Delete Temporary Internet Files and Cookies - Safari
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Here's how to clear temporary internet files and cookies for the Safari web browser on your Macintosh computer.
Verizon Orbic Speed - Language Selection
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Here's how to change the language used on your Orbic Speed.
Verizon Orbic Speed - Change the Admin Password
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Here's how to change the admin password for your Orbic Speed (not the password to connect a device to the jetpack).
Verizon Orbic Speed - Install Firmware Upgrade
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Here's how to check for and install software updates for your Orbic Speed.
Verizon Orbic Speed - Restart Device
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If you can't browse the internet or your Orbic Speed crashes / freezes / runs slowly, view this.
Verizon Orbic Speed - Restore Settings to Factory Defaults
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If your Orbic Speed powers off, crashes/resets, freezes or runs slow, view this info.
Verizon Orbic Speed - View Software Version
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Here's how to view the software version your Orbic Speed is running.
Verizon Orbic Speed Mobile Hotspot Software Update
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Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon Orbic Speed.
SIM Card Tips and Tricks
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Here are common tips and tricks for handling a SIM card.
Verizon Orbic Speed - Enable / Disable / Modify SIM PIN
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Here's how to change the SIM PIN for your Orbic Speed or turn it on or off.
Verizon Orbic Speed - Insert / Remove SIM Card
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Here's how to properly insert or remove a SIM card for your Orbic Speed.
Verizon Orbic Speed - View SIM Card Number
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Here's how to view the SIM card number for your Orbic Speed.
Verizon Orbic Speed - View Signal Strength
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Here's how to view the signal strength indicator (signal bars) on your Orbic Speed.
Verizon Orbic Speed - View Status Indicators
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View this info for explanations of status indicators on your Orbic Speed.
Verizon Orbic Speed - View Text Messages
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Here's how to view text messages sent to your Orbic Speed.
Samsung Galaxy S21 FE 5G - Turn One-Handed Operations On / Off
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Here's how to turn one-handed operations for your Galaxy S21 FE 5G on or off.
Verizon Orbic Speed - Change the Wi-Fi Password
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Here's how to change the Wi-Fi password used to connect to your Orbic Speed.
Verizon Orbic Speed - Configure Broadcast Settings
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Here's how to check settings if you're having issues connecting to Wi-Fi on your Orbic Speed.
Verizon Orbic Speed - Connect the Wireless Client Manually
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Here's how to connect to your Orbic Speed's Wi-Fi manually.
Verizon Orbic Speed - Edit Access Point Name (APN)
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Here's how to configure the APNs your Orbic Speed can use.
Verizon Orbic Speed - Turn Network Name (SSID) On / Off
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Here's how to display or not display your Orbic Speed's Wi-Fi name to other devices.
Verizon Orbic Speed - View Network Name and Password
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Here's how to view the Wi-Fi name and passwords for your Orbic Speed.
Verizon Orbic Speed - WLAN Settings
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Here's how to view and configure WLAN settings for your Orbic Speed.
Windows - Remove / Forget Wi-Fi Connection
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To remove a saved Wi-Fi network from your Windows, view this info.
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