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MOTOROLA EDGE 5G UW - Support Overview

Find device-specific support and online tools for your MOTOROLA EDGE 5G UW.
Troubleshoot EDGE 5G UW

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Activation, Setup & User Guides

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

MOTOROLA EDGE 5G UW - Activate / Set Up Device

Here's how to quickly set up your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your motorola edge 5G UW if you're not receiving email and app notifications.

MOTOROLA EDGE 5G UW - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your motorola edge 5G UW on or off.

MOTOROLA EDGE 5G UW User Guide (PDF)

This User Guide can help you get the most out of your MOTOROLA EDGE 5G UW. Learn about set up, advanced feature use and navigation.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Back Up & Transfer Content

MOTOROLA EDGE 5G UW - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your motorola edge 5G UW and a computer.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Battery & Power

MOTOROLA EDGE 5G UW - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your motorola edge 5G UW.

Bluetooth

MOTOROLA EDGE 5G UW - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your motorola edge 5G UW on or off and make it visible to other devices for pairing.

Calling & Dialing

MOTOROLA EDGE 5G UW - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Call a Number

Here's how to place a call from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Place a Conference Call

Here's how to place a conference call from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your motorola edge 5G UW.

Camera, Photos & Videos

MOTOROLA EDGE 5G UW - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Record and Share a Video

Here's how to record and send a video using your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Share Picture from Gallery

Here's how to share a saved picture from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Share Video from Gallery

Here's how to share a saved video from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Take and Share a Picture

Here's how to take and share a picture from your motorola edge 5G UW.

Computer/PC Connectivity

MOTOROLA EDGE 5G UW - USB Debugging Mode

Here's how to facilitate a connection between your motorola edge 5G UW and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

MOTOROLA EDGE 5G UW - Add a Contact

Here's how to add a contact to your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Contact Display Options

Here's how to configure how your contacts display on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Delete a Contact

Here's how to remove a contact from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Edit a Contact

Here's how to edit a contact on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View Contact Sync Source

Here's how to view where a phonebook contact on your motorola edge 5G UW was imported from.

Data

MOTOROLA EDGE 5G UW - Allow / Deny Data Roaming

Here's how to turn data roaming for your motorola edge 5G UW on or off.

MOTOROLA EDGE 5G UW - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Turn Data On / Off

Here's how to turn mobile data for your motorola edge 5G UW on or off.

Date & Time

MOTOROLA EDGE 5G UW - Set Date and Time

If your motorola edge 5G UW shows the incorrect date and / or time, here's how to correct it.

Device ID & Info

MOTOROLA EDGE 5G UW - View Device ID

Here's how to find the device ID (IMEI) for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View MAC Address

Here's how to view the Wi-Fi MAC address for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View Phone Number

Here's how to view the mobile number for your motorola edge 5G UW.

Device Settings

MOTOROLA EDGE 5G UW - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Screen timeout, Display size, etc.) for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your motorola edge 5G UW isn't receiving calls or alerts for texts and email.

MOTOROLA EDGE 5G UW - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your motorola edge 5G UW, view this info.

MOTOROLA EDGE 5G UW - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Turn Screen Rotation On / Off

Here's how to check settings if the display on your motorola edge 5G UW doesn't rotate or flip.

Email/Gmail

MOTOROLA EDGE 5G UW - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Compose and Send Email Message

Here's how to create and send an email message from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Delete Email Messages

Here's how to delete email messages from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Manage Corporate Email Settings

Here's how to update work email settings for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View and Reply to an Email Message

Here's how to view and reply to an email message from your motorola edge 5G UW.

GPS & Location Based Services

MOTOROLA EDGE 5G UW - Turn GPS Location On / Off

Here's how to turn GPS location for your motorola edge 5G UW on or off.

Gestures & Motions

MOTOROLA EDGE 5G UW - Moto Actions

Here's how to manage motion-activated services for your motorola edge 5G UW.

Google Backup & restore

MOTOROLA EDGE 5G UW - Google Backup and Restore

Here's how to erase all data on the SD / memory card in your motorola edge 5G UW.

Home Screen

MOTOROLA EDGE 5G UW - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View / Manage Home Screen Panels

Here's how to view, add and remove Home screen panels for your motorola edge 5G UW.

Language

MOTOROLA EDGE 5G UW - Language Selection

Here's how to change the language used on your motorola edge 5G UW.

Lock, Unlock, Password & Security

MOTOROLA EDGE 5G UW - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Set Lock Screen Notifications

Here's how to manage how notifications appear on your motorola edge 5G UW when the screen is locked.

MOTOROLA EDGE 5G UW - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Unlock Screen

Here's how to unlock the screen on your motorola edge 5G UW.

Memory/Storage

MOTOROLA EDGE 5G UW - Check Device Storage

Here's how to check available space if your motorola edge 5G UW runs slowly / crashes, apps freeze or you can't save media.

Near Field Communication (NFC)

MOTOROLA EDGE 5G UW - Manage Contactless Payments

Here's how to use the 'Contactless payment' service with your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your motorola edge 5G UW.

Operating System & Software

MOTOROLA EDGE 5G UW - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your motorola edge 5G UW if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

MOTOROLA EDGE 5G UW - Factory Data Reset (Powered On)

Here's how to factory / hard reset your motorola edge 5G UW if the screen freezes or call, app, audio or sync issues occur.

MOTOROLA EDGE 5G UW - Install Device Software Updates

Here's how to check for and install software updates on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View Software Version

Here's how to view the software version your motorola edge 5G UW is running.

MOTOROLA EDGE 5G UW Software Update

Get instructions on downloading the latest software update for performance improvements to your MOTOROLA EDGE 5G UW, including current Android security patches.

SIM Card

MOTOROLA EDGE 5G UW - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your motorola edge 5G UW or turn it on or off.

MOTOROLA EDGE 5G UW - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - View SIM Card Number

Here's how to view the SIM card number associated with your motorola edge 5G UW.

Sounds, Volume & Audio

MOTOROLA EDGE 5G UW - Manage Verizon Adaptive Sound Settings

Here's how to change the Verizon Adaptive Sound profiles on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Reset Verizon Adaptive Sound

Here's how to restore settings in Verizon Adaptive Sound on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Save a Ringtone

Here's how to save an audio file as a ringtone on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Turn Verizon Adaptive Sound On / Off

Here's how to turn Verizon Adaptive Sound for your motorola edge 5G UW on or off.

MOTOROLA EDGE 5G UW - Use Speakerphone

Here's how to utilize the speakerphone functionality on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Vibrate Mode

Here's how to turn vibrate mode for your motorola edge 5G UW on or off.

MOTOROLA EDGE 5G UW - Volume Controls

Here's how to adjust the volume if your motorola edge 5G UW doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

MOTOROLA EDGE 5G UW - View Signal Strength

Here's how to view signal strength on your motorola edge 5G UW.

TV

MOTOROLA EDGE 5G UW - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your motorola edge 5G UW.

Text & Multimedia Messaging

MOTOROLA EDGE 5G UW - Set Default Messaging App

Here's how to set the default messaging app on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your motorola edge 5G UW.

Motorola Connect - Android

Here's how to set up and use Motorola Connect.

Mute / Unmute Messages

Here's how to mute or unmute a conversation via Verizon Messages (Message+) or iMessage.

Report Spam Messages

Here's how to report Spam messages if you are receiving unwanted text messages.

Texting FAQs - International messaging & email to text

Learn how to fix text messaging problems by powering off/on, resetting network settings or using our Troubleshooter.

Tips, Tricks & Shortcuts

MOTOROLA EDGE 5G UW - Capture a Screenshot

Here's how to capture a screenshot on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Set Up Printing

Here's how to set up and add a printer to your motorola edge 5G UW.

Visual & Hearing Accessibility

MOTOROLA EDGE 5G UW - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your motorola edge 5G UW on or off.

Wi-Fi & Network

MOTOROLA EDGE 5G UW - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your motorola edge 5G UW with other Wi-Fi capable devices.

MOTOROLA EDGE 5G UW - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Add a Wi-Fi Network

Here's how to connect your motorola edge 5G UW to a Wi-Fi network.

MOTOROLA EDGE 5G UW - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your motorola edge 5G UW to auto-switch between Wi-Fi and mobile data.

MOTOROLA EDGE 5G UW - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, network name, timeout, etc.) on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Remove Wi-Fi Connection

Here's how to delete a saved Wi-Fi network from your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Reset All Settings

If your motorola edge 5G UW, resets or runs slowly, apps freeze or cause the device to reset, view this info.

MOTOROLA EDGE 5G UW - Reset Network Settings

Here's how to reset settings if your motorola edge 5G UW can't connect to data or send / receive messages.

MOTOROLA EDGE 5G UW - Restart Device

Here's how to restart your motorola edge 5G UW if it crashes and resets, freezes or runs slowly.

MOTOROLA EDGE 5G UW - Restart in Safe Mode

Here's how to restart your motorola edge 5G UW into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.

MOTOROLA EDGE 5G UW - Tethered Modem Connection

Here's how to use your motorola edge 5G UW as a modem to connect to the internet via USB or Bluetooth.

MOTOROLA EDGE 5G UW - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your motorola edge 5G UW on or off.

MOTOROLA EDGE 5G UW - Turn Video Calling On / Off

Here's how to turn video calling for your motorola edge 5G UW on or off.

MOTOROLA EDGE 5G UW - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your motorola edge 5G UW.

MOTOROLA EDGE 5G UW - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your motorola edge 5G UW on or off.