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Verizon 5G Home Phone Base - Support Overview

Find support and online tools for your Verizon 5G Home Phone Base.
Troubleshoot

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Activation, Setup & User Guides

Home Phone Base - Activate / Set Up Device

Here's how to set up your Home Phone Base.

Battery & Power

Home Phone Base - Insert / Remove Battery

Here's how to insert / remove the battery for your Home Phone Base.

Calling & Dialing

Home Phone Base - Place a Conference Call

Here's how to place a conference call on your Home Phone Base.

Device ID & Info

Home Phone Base - General Device Info

Here's general device info for your Home Phone Base.

Home Phone Base - View Device ID

Here's how to find IMEI info on your Home Phone Base.

Operating System & Software

Home Phone Base - Factory Data Reset

Here's how to restore your Home Phone Base to factory default settings.

SIM Card

Home Phone Base - Insert / Remove SIM

Here's how to properly insert or remove a SIM card for your Home Phone Base.

Home Phone Base - View SIM Card Number

Here's how to view the SIM card number associated with your Home Phone Base.

Sounds, Volume & Audio

Home Phone Base - Volume Controls

Here's how to adjust the volume for your Home Phone Base.

Status Indicators/Lights

Home Phone Base - LED Status Indicators

Here's the LED light status for your Home Phone Base.

Wi-Fi & Network

Home Phone Base - Soft Reset

Here's how to perform a soft reset on your Home Phone Base if it becomes unresponsive.