Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Yealink One Talk W60 IP DECT Phone - Support Overview

Find device-specific support and online tools for your Yealink One Talk W60 IP DECT Phone.
Troubleshoot Yealink IP DECT
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

One Talk W59VR Ruggedized Cordless Handset for the W60 Quick Start Guide (PDF)

Familiarize yourself with the package contents, assembly and safety instructions, and features of your W59VR handset for the One Talk W60 IP DECT Phone.

One Talk W59VR Ruggedized Cordless Handset for the W60 Specifications (PDF)

Review the key features & benefits for your ruggedized W59VR. Scratch & disinfectant resistant handset includes HD Voice, color screen, built-in Bluetooth, more.

One Talk W59VR Ruggedized Cordless Handset for the W60 User Guide (PDF)

This User Guide helps you get the most out of your W59VR handset. Learn about hardware, screens, icons, call features, customization, audio settings, bluetooth, more.

Activation, Setup & User Guides

One Talk DECT IP Phone Quick Install Guide (PDF)

Get instructions on how to install and set up the One Talk DECT IP Phone.

One Talk DECT IP Phone User Guide (PDF)

The User Guide for the Verizon One Talk DECT IP Phone shows how to set up, customize and troubleshoot your phone. Share a business phone number across multiple devices.

One Talk Portal - Account Codes

Here's how to use account codes to allow call tracking.

One Talk Portal - Move Users Between Groups

Here's how to move users between groups via the One Talk Portal.

One Talk, Quick Reference Guide, DECT IP Phone (PDF)

Find more information about the One Talk DECT IP Phone in our Quick Reference Guide.

Basics

One Talk - Desk Phone Icons

Here's how to determine what the various icons for the Desk Phone and/or One Talk portal mean.

One Talk - Use the Site Qualification and Validation Tool

Here's how to use the Site Qualification and Validation Tool to determine whether your network can support One Talk service.

One Talk Portal - Create Group / Bulk Groups

Here's how to create groups / bulk groups via the One Talk portal.

One Talk Portal - Delete Group

Here's how to delete groups in the One Talk Portal.

One Talk Portal - Edit Group

Here's how to edit groups via the One Talk Portal.

One Talk Portal - Set Up Bridging

Here's how to set up call bridging via the One Talk portal.

One Talk from Verizon - Support Overview

Get support for your One Talk service, including videos, User Guides and step-by-step instructional articles.

Calling & Dialing

One Talk - Native Dialer Call / Feature Codes

Here are the basic dialer features for One Talk.

One Talk Mobile App / Native Dialer - Park / Retrieve a Call

Here's how to park and retrieve calls via the One Talk Mobile App, Enhanced Dialer or Native Dialer.

One Talk Desk Phone - Place a Video Call - T49G

Here's how to place a video call from your One Talk T49G IP desk phone.

One Talk Portal - Enable / Disable Hold Music

Here's how to enable or disable hold music via the One Talk portal.

One Talk Portal - Group Forwarding

Here's how to set multiple lines to forward to a specified number using the One Talk Portal.

One Talk Portal - Simultaneous Ring

Here's how to set a line to ring to multiple phones when called, via the One Talk portal.

Device Settings

One Talk Mobile App / Enhanced Dialer - Turn Do Not Disturb Setting On / Off

Here's how to enable or disable the 'Do not disturb' option via the One Talk app.

One Talk Portal - Configure Busy Lamp Field (BLF)

Here is how to configure Busy Lamp Field (BLF) via the One Talk portal.

Email/Gmail

One Talk Portal - Add / Edit Email Address

Here's how to add or edit your email address via the One Talk Portal.

Internet & Web Browser

One Talk Portal - Create Virtual On-Net Extensions

Here's how to create virtual extensions for your business lines via the One Talk portal.