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Samsung SmartThings Tracker - Support Overview

Get support for your Samsung SmartThings Tracker from Verizon Wireless.
Troubleshoot SmartThings Tracker
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Samsung SmartThings Tracker - Deactivate Tracker

Here's how to deactivate your Samsung SmartThings Tracker via the ThingSpace Portal.

Samsung SmartThings Tracker - Delete Tracker

Here's how to disconnect your Samsung SmartThings Tracker from the SmartThings App.

Samsung SmartThings Tracker - Set Up Device (Existing ThingSpace Portal Account)

Here's how to set up your SmartThings Tracker with a existing ThingSpace Portal account.

Samsung SmartThings Tracker - Set Up Device (New ThingSpace Portal Account)

Here's how to set up your Samsung SmartThings Tracker with a new ThingSpace Portal account.

Alerts & Reminders

Samsung SmartThings Tracker - Turn Notifications On / Off

Here's how to turn notifications for your Samsung SmartTracker on or off.

Basics

Samsung SmartThings Tracker - Change Credit Card on File

Here's how to change the credit card on file via the ThingSpace Portal for your SmartThings Tracker.

Samsung SmartThings Tracker - Manage Mobile Service

Here's how to manage service for your SmartThings Tracker.

Samsung SmartThings Tracker - Manage Zones

Here's how to manage zones via the SmartThings app for your Samsung SmartThings Tracker.

Battery & Power

Samsung SmartThings Tracker - Battery Life

Here's how to check the battery life via the SmartThings App for your Samsung SmartThings Tracker.

Samsung SmartThings Tracker - Power Saving Mode

Here's how to set power saving settings on your Samsung SmartTracker.

Samsung SmartThings Tracker - Power the Device On / Off

Here's how to power your Samsung SmartThings Tracker on or off.

Device ID & Info

Samsung SmartThings Tracker - Edit Device Name and Wearer

Here's how to edit the device name and wear for your Samsung SmartThings Tracker.

Samsung SmartThings Tracker - View Device Details

Here's how to view your Samsung Tracker device details.

GPS & Location Based Services

Samsung SmartThings Tracker - Receive Location Updates

Here's how to set location updates for your SmartThings Tracker.

Samsung SmartThings Tracker - Report Location

Here's how to report a location from your Samsung SmartThings Tracker.

Samsung SmartThings Tracker - Track Device

Here's how to track your SmartThings Tracker.

Operating System & Software

Samsung SmartThings Tracker - Install Device Software Update

Here's how to check for or install software updates on your SmartThings Tracker.

Samsung SmartThings Tracker - Software Version

Here's how to check the software version for your Samsung SmartThings Tracker.