Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

TCL LINKZONE 5G UW - Support Overview

Find device-specific support and online tools for your TCL LINKZONE 5G UW.
Activate and set up

Set up your LINKZONE


Troubleshoot

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Activation, Setup & User Guides

Self Activation - Prepaid Mobile Broadband

Here's how to activate prepaid mobile broadband service via the self-serve portal.

TCL LINKZONE 5G UW - Activate / Set Up Device

Here's how to quickly set up your LINKZONE 5G UW.

TCL LINKZONE 5G UW - Sign in to the Admin Page

Here's how to navigate to the admin page for your LINKZONE 5G UW.

TCL LINKZONE 5G UW User Guide (PDF)

This User Guide can help you get the most out of your TCL LINKZONE 5G UW. Learn about set up, advanced feature use and navigation.

Battery & Power

TCL LINKZONE 5G UW - Battery Power Management Settings

Here's how to configure display, sleep and power-down options for your Linkzone 5G UW.

TCL LINKZONE 5G UW - Insert / Remove Battery

Here's how to insert / remove the battery for your LINKZONE 5G UW.

TCL LINKZONE 5G UW - View Battery Info

Here's info on the battery for your TCL LINKZONE 5G UW.

Data

TCL LINKZONE 5G UW - View Data Usage

Here's how to see how much data your LINKZONE 5G UW has used.

Device ID & Info

TCL LINKZONE 5G UW - View Device ID

Here's how to find the device ID (IMEI) for your LINKZONE 5G UW.

TCL LINKZONE 5G UW - View Phone Number

Here's how to view the mobile number for your LINKZONE 5G UW.

Device Settings

TCL LINKZONE 5G UW - Advanced Settings

Here's how to change advanced settings (e.g., Networks, Manual DNS, etc.) on your LINKZONE 5G UW.

TCL LINKZONE 5G UW - DMZ Settings

Here's how to test firewall settings on your LINKZONE 5G UW.

TCL LINKZONE 5G UW - MAC Filtering

Here's how to control MAC address access for your LINKZONE 5G UW.

TCL LINKZONE 5G UW - Port Filtering

Here's how to block access to services or apps on your LINKZONE 5G UW.

TCL LINKZONE 5G UW - Port Forwarding

Here's how to open blocked ports on your Linkzone 5G UW to allow additional access.

TCL LINKZONE 5G UW - Restore Settings to Factory Defaults

If your TCL LINKZONE 5G UW powers off, crashes / resets, freezes or runs slow, view this info.

TCL LINKZONE 5G UW - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your LINKZONE 5G UW, view this info.

Lock, Unlock, Password & Security

TCL LINKZONE 5G UW - Change the Admin Password

Here's how to change the admin password for your LINKZONE 5G UW (not the password to connect a device to the MiFi).

TCL LINKZONE 5G UW - Change the Wi-Fi Password

Here's how to change the Wi-Fi password used to connect to your LINKZONE 5G UW.

TCL LINKZONE 5G UW - View Network Name and Password

Here's how to view the Wi-Fi name and passwords for your LINKZONE 5G UW.

Operating System & Software

TCL LINKZONE 5G UW - Restart Device

Here's how to restart your LINKZONE 5G UW if it crashes and resets, freezes or runs slowly.

TCL LINKZONE 5G UW - Update Firmware

Here's how to check for and install software updates on your TCL LINKZONE 5G UW.

TCL LINKZONE 5G UW - View Software Version

Here's how to view the software version your LINKZONE 5G UW is running.

TCL LINKZONE 5G UW Software Update

Get instructions on downloading the latest software update for performance improvements and enhancements to your TCL LINKZONE 5G UW.

SIM Card

TCL LINKZONE 5G UW - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your LINKZONE 5G UW or turn it on or off.

TCL LINKZONE 5G UW - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your LINKZONE 5G UW.

TCL LINKZONE 5G UW - Unblock SIM PIN

Here's how to unblock the SIM PIN for your LINKZONE 5G UW.

TCL LINKZONE 5G UW - View SIM Card Number

Here's how to view the SIM card number associated with your LINKZONE 5G UW.

Status Indicators/Lights

TCL LINKZONE 5G UW - LED Status Indicators

View this info for explanations of status LEDs on your LINKZONE 5G UW.

TCL LINKZONE 5G UW - View Signal Strength

Here's how to view signal strength (signal bars) on your LINKZONE 5G UW.

Text & Multimedia Messaging

TCL LINKZONE 5G UW - Delete Messages

Here's how to delete text messages from your LINKZONE 5G UW.

TCL LINKZONE 5G UW - View Text Messages

Here's how to view text messages on your LINKZONE 5G UW.

Wi-Fi & Network

TCL LINKZONE 5G UW - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to your LINKZONE 5G UW.

TCL LINKZONE 5G UW - Edit Access Point Name (APN)

Here's how to configure the Access Point Names (APNs) your LINKZONE 5G UW can use.

TCL LINKZONE 5G UW - LAN Settings

Here's how to configure advanced LAN settings for your LINKZONE 5G UW.

TCL LINKZONE 5G UW - Network Mode Settings

View this info on network mode settings if you're having issues with data services on your LINKZONE 5G UW.

TCL LINKZONE 5G UW - Tethered Modem Connection

Here's how to use your LINKZONE 5G UW as a modem to connect to the internet via USB or Bluetooth.

TCL LINKZONE 5G UW - Turn SSID Broadcast On / Off

Here's how to display or not display the Wi-Fi name of your LINKZONE 5G UW to other devices.

TCL LINKZONE 5G UW - View Connected Devices

Here's how to view info for devices connected to your LINKZONE 5G UW.

TCL LINKZONE 5G UW - Wireless Network Security Settings

Here's how to view / change security settings (e.g., password) for your LINKZONE 5G UW.