Samsung Galaxy Tab A7 Lite - Support Overview

Accessories

Download and Install Samsung Gear Manager - Android

Here's how to install Samsung Gear Manager on your Android device.

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

Activate Your Device FAQs

Find answers to questions about activating a mobile phone with Verizon.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Samsung Galaxy Tab A7 Lite - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Galaxy Tab A7 Lite if you're not receiving email and app notifications.

Samsung Galaxy Tab A7 Lite - Edit / Remove a User Account

Here's how to modify or delete a user account on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Sign In / Out

Here's how to sign in or out of additional user accounts set up on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Tab A7 Lite on or off.

Samsung Galaxy Tab A7 Lite User Guide (PDF)

This User Guide can help you get the most out of your Samsung Galaxy Tab A7 Lite. Learn about set up, advanced feature use and navigation.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 1:34)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.

Length: 1:34

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard

Here's how to export contacts to or import contacts from a .csv file or Vcard.

Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail

Here's how to export your contacts to a CSV file using Yahoo Mail.

Samsung Galaxy Tab A7 Lite - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab A7 Lite to an SD / memory card.

Samsung Galaxy Tab A7 Lite - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy Tab A7 Lite and a computer.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging / holding a charge, short battery life).

Battery Troubleshooting Basics

Here's how to extend battery life and troubleshoot battery issues on your phone.

Manage Adaptive Battery / Battery Optimization Settings - Android (Samsung)

Here's info on Adaptive battery and Battery Optimization, both of which help conserve battery power on your Samsung device.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Samsung Galaxy Tab A7 Lite - Turn Power Saver On / Off

Here's how to turn 'Power mode' on or off to help manage battery performance for your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and see what uses the most power on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab A7 Lite.

Bluetooth

Delete Paired Bluetooth Connection - Android

Here's how to delete a Bluetooth connection from your Android device.

Samsung Galaxy Tab A7 Lite - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab A7 Lite on or off and make it visible to other devices for pairing.

Calling & Dialing

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.

Length: 1:46

Camera, Photos & Videos

Samsung Galaxy Tab A7 Lite - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Galaxy Tab A7 Lite.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Tab A7 Lite - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab A7 Lite and a computer with the Android SDK.

Contacts

Samsung Galaxy Tab A7 Lite - Add a Contact

Here's how to add a contact to your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Delete a Contact

Here's how to remove a contact from your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Edit a Contact

Here's how to edit a contact on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab A7 Lite.

Video: Managing Contacts Using My Verizon
(length: 2:34)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.

Length: 2:34

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.

Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.

Length: 3:21

Data

Change Verizon Data Service Plan (Prepaid) - Android Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android Tablet

Here's how to check your data on your prepaid, Android tablet.

Forgot Verizon Data Service Username / Password (Prepaid) - Android Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab A7 Lite - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab A7 Lite on or off.

Samsung Galaxy Tab A7 Lite - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Tab A7 Lite on or off.

Set Up Verizon Prepaid Data Service - Android Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Turn Facebook Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Date & Time

Samsung Galaxy Tab A7 Lite - Set Date and Time

If your Galaxy Tab A7 Lite shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung Galaxy Tab A7 Lite - View Device ID

Here's how to find the device ID (IMEI) for your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - View Phone Number

Here's how to view the mobile number for your Galaxy Tab A7 Lite.

Device Settings

Samsung Galaxy Tab A7 Lite - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Display size, Font style, etc.) for your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Manage Do Not Disturb Settings

Here's how to check 'Do not disturb' settings if your Galaxy Tab A7 Lite isn't receiving alerts for texts and email.

Samsung Galaxy Tab A7 Lite - Reset All Settings

If your Galaxy Tab A7 Lite crashes, resets or runs slowly or apps freeze or cause the device to reset, view this info.

Samsung Galaxy Tab A7 Lite - Reset Network Settings

Here's how to reset settings if your Galaxy Tab A7 Lite can't connect to data or send / receive messages.

Samsung Galaxy Tab A7 Lite - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab A7 Lite, view this info.

Samsung Galaxy Tab A7 Lite - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy Tab A7 Lite doesn't rotate or flip.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval

View this info on leaving email messages on the server after retrieval.

Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh

Here's how to leave a copy of messages on the server after you retrieve them.

Gmail for Android - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail for Android - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail for Android - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail for Android - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Samsung Galaxy Tab A7 Lite - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab A7 Lite.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Unlock a Gmail Account

Here's how to unlock your Gmail Account if you don't know your username or password.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:24)

Learn to fix your personal and corporate email with just a few simple steps.

Length: 3:24

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

Find My Mobile - Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Improving GPS Performance

Here's info on improving GPS performance on your device.

Samsung Galaxy Tab A7 Lite - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab A7 Lite on or off.

Gestures & Motions

Samsung Galaxy Tab A7 Lite - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab A7 Lite.

Google Backup & restore

Samsung Galaxy Tab A7 Lite - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab A7 Lite.

Home Screen

Samsung Galaxy Tab A7 Lite - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab A7 Lite.

Hotspot

Samsung Galaxy Tab A7 Lite - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab A7 Lite.

Internet & Web Browser

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Add a Browser Bookmark

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Allow / Block Browser Cookies

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome Browser - Android - Delete a Browser Bookmark

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Edit a Browser Bookmark

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Open a Browser Bookmark

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Delete Temporary Internet Files and Cookies - Safari

Here's how to clear temporary internet files and cookies for the Safari web browser on your Macintosh computer.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via a computer with Internet Explorer, Chrome, or Firefox.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

View Browser History - Android

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Samsung Galaxy Tab A7 Lite - Language Selection

Here's how to change the language used on your Galaxy Tab A7 Lite.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Samsung Galaxy Tab A7 Lite - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab A7 Lite when the screen is locked.

Samsung Galaxy Tab A7 Lite - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Unlock Screen

Here's how to unlock the screen on your Galaxy Tab A7 Lite.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Samsung Galaxy Tab A7 Lite - Check Device Storage

Here's how to check available space if your Galaxy Tab A7 Lite runs slowly / crashes, apps freeze or you can't save media.

Samsung Galaxy Tab A7 Lite - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab A7 Lite.

Verizon Cloud - Website - View Storage Meter / Upgrade Memory

Here's how to increase or check your Verizon Cloud storage space via the Cloud website.

Navigating & Multitasking

Samsung Galaxy Tab A7 Lite - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab A7 Lite.

Operating System & Software

Protect Against Downloading Ransomware Malware - Android

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android

Here's how to remove ransomware from your device.

Samsung Galaxy Tab A7 Lite - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab A7 Lite if the screen freezes or app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab A7 Lite - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Tab A7 Lite if the screen freezes or app, audio or sync issues occur.

Samsung Galaxy Tab A7 Lite - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - View Software Version

Here's how to view the software version your Galaxy Tab A7 Lite is running.

Samsung Galaxy Tab A7 Lite Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy Tab A7 Lite, including current Android security patches.

SIM Card

My Verizon Website - Locate the SIM PIN / PUK

If your SIM card is locked and you're unable to make or receive calls or connect to internet, here's how to find the SIM unlock PIN / PUK.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Samsung Galaxy Tab A7 Lite - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy Tab A7 Lite or turn it on or off.

Samsung Galaxy Tab A7 Lite - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab A7 Lite.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

Manage Facebook Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Resolve Volume Issues

Here's some tips for fixing volume issues.

Samsung Galaxy Tab A7 Lite - Set Notification Sounds

Here's how to select or change notification sounds on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy Tab A7 Lite on or off.

Samsung Galaxy Tab A7 Lite - Volume Controls

Here's how to adjust the volume if your Galaxy Tab A7 Lite doesn't vibrate or play sounds when receiving messages / email.

Status Indicators/Lights

Samsung Galaxy Tab A7 Lite - View Signal Strength

Here's how to view signal strength on your Galaxy Tab A7 Lite.

TV

Samsung Galaxy Tab A7 Lite - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab A7 Lite.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Verizon Messages (Message+) - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.

Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.

Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:05)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.

Length: 2:05

Tips, Tricks & Shortcuts

Android - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Samsung Galaxy Tab A7 Lite - Capture a Screenshot

Here's how to capture a screenshot on your Galaxy Tab A7 Lite.

Samsung Galaxy Tab A7 Lite - Set Up Printing

Here's how to set up and add a printer to your Galaxy Tab A7 Lite.

Visual & Hearing Accessibility

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.