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Inseego Business Phone Connect - Support Overview

Find device-specific support and online tools for your Inseego Business Phone Connect.
Setup instructions

Learn how to set up your Business Phone Connect.


General info

Find general information about your Business Phone Connect.


Troubleshooting

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Inseego Business Phone Connect - Access Admin Page

Here's how to access the admin page on your Business Phone Connect.

Inseego Business Phone Connect - Activate / Set Up Device

Here's how to activate and set up your Business Phone Connect.

Inseego Business Phone Connect - View Admin Password

Here's how to view the admin password for your Business Phone Connect.

Basics

Inseego Business Phone Connect - Backup / Restore Current Configuration

Here's how to backup and restore the current configuration on your Business Phone Connect.

Inseego Business Phone Connect - Fax Services

Here's info on configuring fax services on your Business Phone Connect.

Battery & Power

Inseego Business Phone Connect - Insert / Remove Batteries

Here's how to insert / remove the AA batteries for your Business Phone Connect.

Calling & Dialing

Inseego Business Phone Connect - Place a Conference Call

Here's how to place a conference call from your Business Phone Connect.

Device ID & Info

Inseego Business Phone Connect - General Device Info

Here's general device info for your Business Phone Connect.

Inseego Business Phone Connect - View Device Info

Here's how to view device info (e.g., IMEI, Signal strength, etc.) for your Business Phone Connect.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Operating System & Software

Inseego Business Phone Connect - Factory Data Reset

Here's how to perform a factory data reset on your Business Phone Connect.

Inseego Business Phone Connect - Install Device Software Updates

Here's how to check for and install software updates on your Business Phone Connect.

Inseego Business Phone Connect - View Software Version

Here's how to view the software version on your Business Phone Connect.

SIM Card

Inseego Business Phone Connect - Insert / Remove SIM Card

Here's how to insert and remove the SIM card on your Business Phone Connect.

Inseego Business Phone Connect - View SIM Card Number

Here's how to view the SIM card number for your Business Phone Connect.

Sounds, Volume & Audio

Inseego Business Phone Connect - Volume Controls

Here's info on adjusting the volume on your Business Phone Connect.

Status Indicators/Lights

Inseego Business Phone Connect - LED Status Indicators

View this info for explanations of status LEDs on your Business Phone Connect.

Inseego Business Phone Connect - View Signal Strength

Here's how to view the signal strength for your Business Phone Connect.

Visual & Hearing Accessibility

Inseego Business Phone Connect - Manage TTY Settings

Here's how to manage TTY settings for your Business Phone Connect.

Wi-Fi & Network

Inseego Business Phone Connect - Edit Access Point Names (APN)

Here's how to edit access point names on your Business Phone Connect.

Inseego Business Phone Connect - Establish Wired Connection

Here's how to establish a wired connection via Ethernet on your Business Phone Connect.

Inseego Business Phone Connect - Restart Device

Here's how to restart your Business Phone Connect.