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Orbic® Tab8 5G™ - Support Overview

Find device-specific support and online tools for your Orbic Tab8 5G.
Troubleshoot Tab8 5G

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Orbic Tab8 5G - Activate / Set Up Device

Here's how to quickly set up your Orbic Tab8 5G.

Orbic Tab8 5G - Add a User Account

Here's how to add a user profile so multiple people can use your Orbic Tab8 5G.

Orbic Tab8 5G - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Orbic Tab8 5G.

Orbic Tab8 5G - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Orbic Tab8 5G if you're not receiving email and app notifications.

Orbic Tab8 5G - Edit / Remove a User Account

Here's how to modify or delete a user account from your Orbic Tab8 5G.

Orbic Tab8 5G - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Orbic Tab8 5G on or off.

Orbic Tab8 5G User Guide (PDF)

This User Guide can help you get the most out of your Orbic Tab8 5G. Learn about set up, advanced feature use and navigation.

Back Up & Transfer Content

Orbic Tab8 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Orbic Tab8 5G to an SD / memory card.

Orbic Tab8 5G - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Orbic Tab8 5G and a computer.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Orbic Tab8 5G - Turn Power Saver On / Off

Here's how to turn Battery Saver on or off to help manage battery performance for your Orbic Tab8 5G.

Orbic Tab8 5G - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Orbic Tab8 5G.

Orbic Tab8 5G - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your Orbic Tab8 5G.

Bluetooth

Orbic Tab8 5G - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Orbic Tab8 5G on or off and make it visible to other devices for pairing.

Camera, Photos & Videos

Orbic Tab8 5G - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Orbic Tab8 5G.

Computer/PC Connectivity

Orbic Tab8 5G - USB Debugging Mode

Here's how to facilitate a connection between your Orbic Tab8 5G and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Orbic Tab8 5G - Add a Contact

Here's how to add a contact to your Orbic Tab8 5G.

Orbic Tab8 5G - Delete a Contact

Here's how to remove a contact from your Orbic Tab8 5G.

Orbic Tab8 5G - Edit a Contact

Here's how to edit a contact on your Orbic Tab8 5G.

Orbic Tab8 5G - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Orbic Tab8 5G.

Data

Orbic Tab8 5G - Allow / Deny Data Roaming

Here's how to turn data roaming for your Orbic Tab8 5G on or off.

Orbic Tab8 5G - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Orbic Tab8 5G.

Orbic Tab8 5G - Turn Data On / Off

Here's how to turn the mobile data for your Orbic Tab8 5G on or off.

Date & Time

Orbic Tab8 5G - Set Date and Time

If your Orbic Tab8 5G shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Orbic Tab8 5G - View Device ID

Here's how to find the device ID (IMEI) for your Orbic Tab8 5G.

Orbic Tab8 5G - View MAC Address

Here's how to view the Wi-Fi MAC address for your Orbic Tab8 5G.

Orbic Tab8 5G - View Phone Number

Here's how to view the mobile number for your Orbic Tab8 5G.

Device Settings

Orbic Tab8 5G - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your Orbic Tab8 5G.

Orbic Tab8 5G - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your Orbic Tab8 5G isn't receiving calls or alerts for texts and email.

Orbic Tab8 5G - Reset All Settings

If your Orbic Tab8 5G crashes, resets or runs slowly or apps freeze or cause the device to reset, view this info.

Orbic Tab8 5G - Reset Network Settings

Here's how to reset settings if your Orbic Tab8 5G can't connect to data or send / receive messages.

Orbic Tab8 5G - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Orbic Tab8 5G, view this info.

Orbic Tab8 5G - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Orbic Tab8 5G.

Orbic Tab8 5G - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Orbic Tab8 5G doesn't rotate or flip.

Email/Gmail

Orbic Tab8 5G - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Orbic Tab8 5G.

Orbic Tab8 5G - Delete Email Messages

Here's how to delete email messages from your Orbic Tab8 5G.

Orbic Tab8 5G - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Orbic Tab8 5G.

Orbic Tab8 5G - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Orbic Tab8 5G.

Orbic Tab8 5G - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Orbic Tab8 5G.

Orbic Tab8 5G - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Orbic Tab8 5G.

Orbic Tab8 5G - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Orbic Tab8 5G.

Orbic Tab8 5G - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Orbic Tab8 5G.

Orbic Tab8 5G - Manage Corporate Email Settings

Here's how to update work email settings for your Orbic Tab8 5G.

Orbic Tab8 5G - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Orbic Tab8 5G.

Orbic Tab8 5G - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Orbic Tab8 5G.

Orbic Tab8 5G - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Orbic Tab8 5G.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Orbic Tab8 5G - Turn GPS Location On / Off

Here's how to turn GPS location for your Orbic Tab8 5G on or off.

Google Backup & restore

Orbic Tab8 5G - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Orbic Tab8 5G.

Home Screen

Orbic Tab8 5G - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Orbic Tab8 5G.

Orbic Tab8 5G - View / Manage Home Screen Panels

Here's how to view, add and remove Home screen panels for your Orbic Tab8 5G.

Language

Orbic Tab8 5G - Language Selection

Here's how to change the language used on your Orbic Tab8 5G.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Orbic Tab8 5G - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Orbic Tab8 5G.

Orbic Tab8 5G - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Orbic Tab8 5G.

Orbic Tab8 5G - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Orbic Tab8 5G when the screen is locked.

Orbic Tab8 5G - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Orbic Tab8 5G.

Orbic Tab8 5G - Unlock Screen

Here's how to unlock the screen on your Orbic Tab8 5G.

Memory/Storage

Orbic Tab8 5G - Check Device Storage

Here's how to check available space if your Orbic Tab8 5G runs slowly / crashes, apps freeze or you can't save media.

Orbic Tab8 5G - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Orbic Tab8 5G.

Orbic Tab8 5G - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Orbic Tab8 5G.

Navigating & Multitasking

Orbic Tab8 5G - Use Multi Window

Here's how to use two apps simultaneously on your Orbic Tab8 5G.

Operating System & Software

Orbic Tab8 5G - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Orbic Tab8 5G if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Orbic Tab8 5G - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Orbic Tab8 5G if the screen freezes or call, app, audio or sync issues occur.

Orbic Tab8 5G - Install Device Software Update

Here's how to check for and install software updates on your Orbic Tab8 5G.

Orbic Tab8 5G - View Software Version

Here's how to view the software version your Orbic Tab8 5G is running.

Orbic Tab8 5G Software Update

Get instructions on downloading the latest software update for performance improvements to your Orbic Tab8 5G, including current Android security patches.

Software Upgrade Assistant (Orbic) - Initial Setup

Here's how to install the Orbic Upgrade Assistant on your laptop or computer.

Software Upgrade Assistant (Orbic) - Repair Assistant

Here's how to repair software issues on your Orbic device or complete an update if the software update failed.

Software Upgrade Assistant (Orbic) - Software Update

Here's how to upgrade the software on your Orbic device if the software update failed.

SIM Card

Orbic Tab8 5G - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Orbic Tab8 5G or turn it on / off.

Orbic Tab8 5G - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Orbic Tab8 5G.

Orbic Tab8 5G - View SIM Card Number

Here's how to view the SIM card number associated with your Orbic Tab8 5G.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Sounds, Volume & Audio

Orbic Tab8 5G - Volume Controls

Here's how to adjust the volume if your Orbic Tab8 5G doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

Orbic Tab8 5G - View Signal Strength

Here's how to view signal strength on your Orbic Tab8 5G.

TV

Orbic Tab8 5G - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Orbic Tab8 5G.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Tips, Tricks & Shortcuts

Orbic Tab8 5G - Capture a Screenshot

Here's how to capture a screenshot on your Orbic Tab8 5G.

Orbic Tab8 5G - Set Up Printing

Here's how to set up and add a printer to your Orbic Tab8 5G.

Visual & Hearing Accessibility

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Wi-Fi & Network

Orbic Tab8 5G - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Orbic Tab8 5G with other Wi-Fi capable devices.

Orbic Tab8 5G - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Orbic Tab8 5G.

Orbic Tab8 5G - Add a Wi-Fi Network

Here's how to connect your Orbic Tab8 5G to a Wi-Fi network.

Orbic Tab8 5G - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Orbic Tab8 5G to auto-switch between Wi-Fi and mobile data.

Orbic Tab8 5G - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Orbic Tab8 5G.

Orbic Tab8 5G - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, security settings, etc.) on your Orbic Tab8 5G.

Orbic Tab8 5G - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Orbic Tab8 5G.

Orbic Tab8 5G - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Orbic Tab8 5G.

Orbic Tab8 5G - Restart Device

Here's how to restart your Orbic Tab8 5G if it crashes and resets, freezes or runs slowly.

Orbic Tab8 5G - Restart in Safe Mode

Here's how to restart your Orbic Tab8 5G into 'Safe mode' to help determine if an app is causing it to freeze, reset or run slowly.

Orbic Tab8 5G - Tethered Modem Connection

Here's how to use your Orbic Tab8 5G as a modem to connect to the internet via USB or Bluetooth.

Orbic Tab8 5G - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how turn Mobile Hotspot for your Orbic Tab8 5G on or off.

Orbic Tab8 5G - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Orbic Tab8 5G on or off.