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Samsung Galaxy Note10+ 5G - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Note10+ 5G.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Samsung Galaxy Note10 - Activate / Set Up Device

Here's how to quickly set up your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Add an Existing Google Account

Here's how to add an existing Google (Gmail) account to your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Adjust Account Sync Settings

If you're not receiving email and app notifications, here's how to view sync settings on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Create a New Google Account

Here's how to create a new Google (Gmail) account for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 / Note10+ / Note10+ 5G User Guide (PDF)

This User Guide can help you get the most out of your Galaxy Note 10/ Note 10+. Learn about set up, advanced feature use and navigation.

Set up Verizon Prepaid Service - Android

Here's how to activate prepaid service on an Android device.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Video: Samsung Galaxy Note10+ 5G & Family: Features
(length: 3:30)
We're taking a closer look at some of the best features for the Galaxy Note10 series. You'll see highlights on the Cinematic Infinity Display, the intelligent battery, wireless power share, the new S Pen, camera features, and DeX Live.
Length: 3:30

Video: Samsung Galaxy Note10+ 5G & Family: First Looks
(length: 2:11)
Our first look at the Galaxy Note10+ 5G. We'll reveal what accessories are included and highlight some the function and design changes that make the Note10 series different than previous versions. As well as get a peek at Samsung's stunning new Aura Glow color!
Length: 2:11

Alerts & Reminders

Turn Notification During Calls On / Off - Samsung

Here's how to enable or disable the ability for your Samsung phone to allow notifications while you're on a call.

Back Up & Transfer Content

Samsung Galaxy Note10 - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy Note10 / Note10+ / Note10+ 5G and a computer.

Samsung Galaxy Note10+ / Galaxy Note10+ 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Note10+ / Note10+ 5G to an SD / memory card.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Basics

Connect a Headset - USB Type-C Adapter

Here's how to use an adapter to connect a headset to your smartphone.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting the glass, ceramic and metal surfaces of your Galaxy smartphone / tablet / watch.

Samsung Galaxy Note10 - Connect a Headset

Here's how to use an adapter to connect a headset to your Galaxy Note10 / Note10+ / Note10+ 5G.

Battery & Power

Power Cycle the Wireless Device

Here's how to power your 4G Basic phone off then back on.

Samsung Galaxy Note10 - Turn Power Saver On / Off

Here's how to turn 'Power mode' on or off to help manage battery performance for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Use Wireless PowerShare

Here's how to wirelessly charge a compatible device using your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - View / Extend Battery Life

Here's how to extend battery life, view remaining battery and determine what uses the most power on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your Galaxy Note10 / Note10+ / Note10+ 5G.

Bluetooth

Samsung Galaxy Note10 - Send Contact via Bluetooth

Here's how to send a contact from your Galaxy Note10 / Note10+ / Note10+ 5G using Bluetooth.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Samsung Galaxy Note10 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Note10 / Note10+ / Note10+ 5G on or off and make it visible to other devices for pairing.

Calling & Dialing

Samsung Galaxy Note10 - Call a Number

Here's how to place a call from your Galaxy Note10 / Note10+ / Note10+ 5G.

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Move Pictures / Videos to Device - Android Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Samsung Galaxy Note10 - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Block / Unblock Numbers

Here's how to block messages and send unwanted calls directly to Voicemail for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Manage DTMF Tones

If you're calling into an automated system (e.g., Voicemail) from your Galaxy Note10 / Note10+ / Note10+ 5G and your dialpad entries aren't recognized, view this info.

Samsung Galaxy Note10 - Place a Conference Call

Here's how to place a conference call from your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your Galaxy Note10 / Note10+ / Note10+ 5G.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Samsung Galaxy Note10 - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy Note10 / Note10+ / Note10+ 5G and a computer.

Samsung Galaxy Note10 - Record and Share a Video

Here's how to record and send a video using your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Share Picture from Gallery

Here's how to share a saved picture from your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Share Video from Gallery

Here's how to share a saved video from the gallery on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Take and Share a Picture

Here's how to take and share a picture using your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - View Pictures / Videos

Here's how to view pictures or videos on your Galaxy Note10 / Note10+ / Note10+ 5G.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Note10 - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Note10 / Note10+ / Note10+ 5G and a computer with the Android SDK.

Contacts

Samsung Galaxy Note10 - Send Contact via Bluetooth

Here's how to send a contact from your Galaxy Note10 / Note10+ / Note10+ 5G using Bluetooth.

Export Contact / Address Book Info to.CSV Files - Microsoft Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

Samsung Galaxy Note10 - Add a Contact

Here's how to add a contact to your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Contact Display Options

Here's how to configure how your contacts display on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Delete a Contact

Here's how to remove a contact from your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Edit a Contact

Here's how to edit a contact on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Note10 / Note10+ / Note10+ 5G.

Data

Samsung Galaxy Note10 - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.

Samsung Galaxy Note10 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.

Date & Time

Samsung Galaxy Note10 - Set Date and Time

If your Galaxy Note10 / Note10+ / Note10+ 5G shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung Galaxy Note10 - View Device ID

Here's how to find the device ID (IMEI) for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - View Phone Number

Here's how to view the phone number for your Galaxy Note10 / Note10+ / Note10+ 5G.

Device Settings

Samsung Galaxy Note10 - Manage Do Not Disturb Settings

If your Galaxy Note10 / Note10+ / Note10+ 5G isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb.

Samsung Galaxy Note10 - Reset All Settings

If your Galaxy Note10 / Note10+ / Note10+ 5G crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy Note10 - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Galaxy Note10 / Note10+ / Note10+ 5G, view this info.

Samsung Galaxy Note10 - Turn Download Booster On / Off

Here's how to turn Download booster for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.

Samsung Galaxy Note10 - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy Note10 / Note10+ / Note10+ 5G doesn't rotate or flip.

Email/Gmail

Samsung Galaxy Note10 - Remove Gmail Account

Here's how to remove a Google (Gmail) account from your Galaxy Note10 / Note10+ / Note10+ 5G.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Samsung Galaxy Note10 - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Delete Email Messages

Here's how to delete email messages from your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - View and Reply to an Email Message

Here's how to view and reply to an email message from your Galaxy Note10 / Note10+ / Note10+ 5G.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Samsung Galaxy Note10 - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.

Gestures & Motions

Samsung Galaxy Note10 - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Note10 / Note10+ / Note10+ 5G.

Google Backup & restore

Samsung Galaxy Note10 - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Note10 / Note10+ / Note10+ 5G.

Home Screen

Samsung Galaxy Note10 - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Home Screen Settings

Here's how to change your default Home screen settings on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Mode Change

Here's how to change the Home screen layout on your Galaxy Note10 / Note10+ / Note10+ 5G if it looks different.

Samsung Galaxy Note10 - Touch Screen Settings

Here's how to adjust the touch screen sensitivity for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Note10 / Note10+ / Note10+ 5G.

Hotspot

Samsung Galaxy Note10 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Note10 / Note10+ / Note10+ 5G.

Internet & Web Browser

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Language

Samsung Galaxy Note10 - Language Selection

Here's how to change the language used on your Galaxy Note10 / Note10+ / Note10+ 5G.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Samsung Galaxy Note10 - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Note10 / Note10+ / Note10+ 5G when the screen is locked.

Samsung Galaxy Note10 - Set Up Face Recognition

Here's how to set up facial recognition to unlock your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Set Up Fingerprint Recognition

Here's how to setup fingerprint lock for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Unlock Screen

Here's how to unlock the screen of your Galaxy Note10 / Note10+ / Note10+ 5G.

Memory/Storage

Samsung Galaxy Note10 - Check Device Storage

Here's how to check available space if your Galaxy Note10 / Galaxy Note 10+ / Note10+ 5G runs slowly / crashes, apps freeze or you can't save media.

Samsung Galaxy Note10+ / Galaxy Note10+ 5G - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy Note10+ / Note10+ 5G.

Samsung Galaxy Note10+ / Galaxy Note10+ 5G - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Note10+ / Note10+ 5G.

Samsung Galaxy Note10+ / Galaxy Note10+ 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Note10+ / Note10+ 5G to an SD / memory card.

Music

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Navigating & Multitasking

Samsung Galaxy Note10 - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Note10 / Note10+ / Note10+ 5G.

Near Field Communication (NFC)

Samsung Galaxy Note10 - Manage Contactless Payments

Here's how to use the 'Contactless payments' service on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.

Samsung Galaxy Note10 - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your Galaxy Note10 / Note10+ / Note10+ 5G.

Operating System & Software

Samsung Galaxy Note10 - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Note10 / Note10+ / Note10+ 5G if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Note10 - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Note10 / Note10+ / Note10+ 5G if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Note10 - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Restart Device

Here's how to restart your Galaxy Note10 / Galaxy Note10+ / Galaxy Note10+ 5G if it crashes and resets, freezes or runs slowly.

Samsung Galaxy Note10 - View Software Version

Here's how to view the software version your Galaxy Note10 / Note10+ / Note10+ 5G is running.

Samsung Galaxy Note10+ 5G Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy Note10+ 5G, including current Android security patches.

S Pen

Samsung Galaxy Note10 - Configure S Pen Settings

Here's how to configure S Pen settings on your Galaxy Note10 / Note10+ / Note10+ 5G.

SIM Card

SIM and eSIM FAQs

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile.

Samsung Galaxy Note10 - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy Note10 / Note10+ / Note10+ 5G or turn it on or off.

Samsung Galaxy Note10 - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10+ / Galaxy Note10+ 5G - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Note10+ / Note10+ 5G.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Sounds, Volume & Audio

Samsung Galaxy Note10 - Record and Play File - Voice Recorder

Here's how to record and play a sound file on your Galaxy Note10.

Samsung Galaxy Note10 - Save a Ringtone

Here's how to save an audio file as a ringtone on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Use Speakerphone

Here's to utilize the speakerphone functionality on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.

Samsung Galaxy Note10 - Volume Controls

Here's how to manage volume settings if your Galaxy Note10 / Note10+ / Note10+ 5G doesn't vibrate or make sounds.

Status Indicators/Lights

Samsung Galaxy Note10 - View Signal Strength

Here's how to view the signal strength on your Galaxy Note10 / Note10+ / Note10+ 5G.

TV

Samsung Galaxy Note10 - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Note10 / Note10+ / Note10+ 5G.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Mute / Unmute Messages

Here's how to mute or unmute a conversation via Verizon Messages (Message+) or iMessage.

Report Spam Messages

Here's how to report Spam messages if you are receiving unwanted text messages.

Samsung Galaxy Note10 - Set Default Messaging App

Here's how to set the default messaging app on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Galaxy Note10 / Note10+ / Note10+ 5G.

Texting FAQs - International messaging & email to text

Learn how to fix text messaging problems by powering off/on, resetting network settings or using our Troubleshooter.

Tips, Tricks & Shortcuts

Samsung Galaxy Note10 - Capture a Screenshot

Here's how to capture a screenshot on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Set Up Printing

Here's how to set up and add a printer to your Galaxy Note10 / Note10+ / Note10+ 5G.

Visual & Hearing Accessibility

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Samsung Galaxy Note10 - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Set Up SOS Messages

Here's how to set up SOS messages on your Galaxy Note10 / Note10+ / Note10+ 5G for use in an emergency situation.

Samsung Galaxy Note10 - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.

Turn Assisted Dialing On / Off - Samsung Smartphones

Here's how to check if you're getting an error message when placing calls.

Wi-Fi & Network

Samsung Galaxy Note10 - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Note10 / Note10+ / Note10+ 5G with other Wi-Fi capable devices.

Samsung Galaxy Note10 - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Add a Wi-Fi Network

Here's how to connect your Galaxy Note10 / Note10+ / Note10+ 5G to a Wi-Fi network.

Samsung Galaxy Note10 - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy Note10 / Note10+ / Note10+ 5G to auto-switch between Wi-Fi and mobile data.

Samsung Galaxy Note10 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot settings (e.g., password, network name, etc.) on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Reset Network Settings

Here's how to reset settings if your Galaxy Note10 / Note10+ / Note10+ 5G can't connect to data or send / receive messages.

Samsung Galaxy Note10 - Restart in Safe Mode

Here's how to restart your Note10 / Note10+ / Note10+ 5G into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.

Samsung Galaxy Note10 - Tethered Modem Connection

Here's how to set up a tethered connection via USB or Bluetooth for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how turn the Mobile Hotspot feature for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.

Samsung Galaxy Note10 - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy Note10 / Note10+ / Note10+ 5G.

Samsung Galaxy Note10 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Note10 / Note10+ / Note10+ 5G on or off.