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Samsung 4G LTE Network Extender 2 - Support Overview

Get support for your Samsung Network Extender 2 from Verizon Wireless, including the 4G LTE Network Extender for consumers and small businesses.
Setup instructions
Learn how to activate and set up your 4G LTE Network Extender 2.

Troubleshoot 4G LTE Network Extender 2
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Self Activation - Prepaid Mobile Broadband

Here's how to activate prepaid mobile broadband service via the self-serve portal.

Alerts & Reminders

Samsung 4G LTE Network Extender 2 - View Status and Alerts

Here's how to view the status and any alerts on your Samsung 4G LTE Network Extender 2.

Basics

Samsung 4G LTE Network Extender 2 - View Performance

Here's how view the performance of your Samsung 4G LTE Network Extender 2.

How to Check Verizon Coverage in the US

Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

LTE Network Extender FAQs

Improve coverage in your office with the LTE Network Extender. Learn what it is, how to set it up, troubleshooting tips and more.

Network Extender Reference Guide

Here's how to determine what type of Network Extender you have.

Verizon Wireless Network Extender - Determine Device by SKU

Here's how to determine the Network Extender device by SKU.

Battery & Power

Samsung 4G LTE Network Extender 2 - Power the Device On / Off

Here's how to power on or off your Samsung 4G LTE Network Extender 2.

Calling & Dialing

Register on the Network and Place a Call - Verizon Wireless Network Extender

Here's how to register your Network Extender on the network and place a call.

Samsung 4G LTE Network Extender 2 - Verify Connection

Here's how to verify you're connected to your 4G LTE Network Extender 2.

Contacts

My Verizon Website - Add Contacts in Managed Access - LTE Network Extender

Here's how to manage contacts that have access to your LTE Network Extender via the My Verizon website.

My Verizon Website - Remove Contacts in Managed Access - LTE Network Extender

Here's how to manage contacts that have access to your Verizon wireless Network Extender.

Device ID & Info

Samsung 4G LTE Network Extender 2 - Device Reference

Here's a device reference your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - View MAC Address

Here's how to view the MAC address of your Samsung 4G LTE Network Extender 2.

Verizon Wireless Network Extender - View MAC Address

Here's how to view the MAC address on your Network Extender.

Device Settings

Adjust Firewall / DMZ Settings - Verizon Wireless Network Extender

Here's how to verify firewall / DMZ settings on the Network Extender.

Adjust Router Quality of Service (QoS) Settings

Here's how to adjust Router Quality of Service settings.

Configure Transmit Power - 4G LTE Network Extender 2

Here's how to configure the transmit power of your Samsung 4G LTE Network Extender 2.

LTE Network Extender - Device Display and Status

Here's how to view the device display to determine the status of your LTE Network Extender.

My Verizon Website - Configure Access Settings - LTE Network Extender

Here's how to manage your Network Extender priority list via the My Verizon website.

Samsung 4G LTE Network Extender 2 - Access Network Extender Admin

Here's how to monitor and customize your Samsung 4G LTE Network Extender 2 via the admin web interface.

Samsung 4G LTE Network Extender 2 - Configure Network Settings

Here's how to configure network settings for your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - Factory Reset

Here's how to restore your default settings on your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - Set Admin Password

Here's how to set a new admin password for your Samsung 4G LTE Network Extender 2.

Samsung 4G LTE Network Extender 2 - View Advanced Settings

Here's how to view advanced settings in your Samsung 4G LTE Network Extender 2.

GPS & Location Based Services

Samsung 4G LTE Network Extender 2 - Install the GPS Extension Cable

Here's how to install the GPS extension cable on your Network Extender 2.

Samsung 4G LTE Network Extender 2 - View GPS Status

Here's how to view the GPS status on your Samsung 4G LTE Network Extender 2.

Managed Access (Prioritized) Callers

Samsung 4G LTE Network Extender 2 - View Connected Devices

Here's how to view the devices connected to your Samsung 4G LTE Network Extender 2.

Status Indicators/Lights

Samsung 4G LTE Network Extender 2 - Device Display and Status

Here's how to view the device display to determine the status of your Samsung 4G Network Extender 2.

Wi-Fi & Network

Register on the Network and Place a Call - Verizon Wireless Network Extender

Here's how to register your Network Extender on the network and place a call.

Verify Connection - Verizon Network Extender

Here's how to verify your connection to your Verizon Network Extender.