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Samsung Galaxy Tab® 4 (10.1) - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Tab 4 (10.1).
Troubleshoot Galaxy Tab 4 (10.1)
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android

Here's how to install Samsung Gear Manager on your Android device.

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

Activate Your Device FAQs

Find answers to questions about activating a mobile phone with Verizon.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

Add a User Account - Samsung Galaxy Tab 4 (10.1)

Here's how to add a user profile so multiple people can use your Samsung Galaxy Tab 4 (10.1).

Adjust Account Sync Settings - Samsung Galaxy Tab 4 (10.1)

Here's how to view and adjust sync settings on your Galaxy Tab 4 (10.1) if you're not receiving email and app notifications.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Insert / Remove SIM Card - Samsung Galaxy Tab 4 (10.1)

Here's how to properly insert or remove a SIM card for your Galaxy Tab 4 (10.1).

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Top 10 things to do with your new tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 1:34)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:34

Back Up & Transfer Content

Move Media Files to / from Computer - Samsung Galaxy Tab 4 (10.1)

This helps when you want to transfer or move your music / picture / video files between your device and a computer / PC or memory card.

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard

Here's how to export contacts to or import contacts from a .csv file or Vcard.

Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail

Here's how to export your contacts to a CSV file using Yahoo Mail.

Move Files from Internal Storage to SD / Memory Card - Samsung Galaxy Tab 4 (10.1)

Here's how to move files from internal storage on your Galaxy Tab 4 (10.1) to an SD / memory card.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting the glass, ceramic and metal surfaces of your Galaxy smartphone / tablet / watch.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging / holding a charge, short battery life).

Battery Troubleshooting Basics

Here's how to extend battery life and troubleshoot battery issues on your phone.

Manage Adaptive Battery / Battery Optimization Settings - Android (Samsung)

Here's info on Adaptive battery and Battery Optimization, both of which help conserve battery power on your Samsung device.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Restart Device - Samsung Galaxy Tab 4 (10.1)

Here's how to restart your Samsung Galaxy Tab 4 (10.1) if it crashes and resets, freezes or runs slowly.

Turn Power Saver On / Off - Samsung Galaxy Tab 4 (10.1)

Here's how to turn 'Power saving mode' on or off to help manage battery performance for your Galaxy Tab 4 (10.1).

View / Extend Battery Life - Samsung Galaxy Tab 4 (10.1)

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab 4 (10.1).

View Battery Info - Samsung Galaxy Tab 4 (10.1)

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab® 4 (10.1).

Bluetooth

Delete Paired Bluetooth Connection - Android

Here's how to delete a Bluetooth connection from your Android device.

Send Contact via Bluetooth - Samsung Galaxy Tab 4 (10.1)

Here's how to send a contact on your Galaxy Tab 4 (10.1) via Bluetooth.

Turn Bluetooth On / Off - Samsung Galaxy Tab 4 (10.1)

Here's how to turn Bluetooth for your Galaxy Tab 4 (10.1) on or off and make it visible to other devices for pairing.

Calling & Dialing

Video: Verizon Messages - HD Video Calling
(length: 1:46)
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Move Media Files to / from Computer - Samsung Galaxy Tab 4 (10.1)

This helps when you want to transfer or move your music / picture / video files between your device and a computer / PC or memory card.

View Pictures / Videos - Samsung Galaxy Tab 4 (10.1)

Here's how to view pictures and/or videos on your Galaxy Tab 4 (10.1).

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Add a Contact - Samsung Galaxy Tab 4 (10.1)

Here's how to add a contact to your Galaxy Tab 4 (10.1).

Caller ID Image - Samsung Galaxy Tab 4 (10.1)

Here's how to set or change the image for a saved contact on your Galaxy Tab 4 (10.1).

Delete a Contact - Samsung Galaxy Tab 4 (10.1)

Here's how to delete a contact from your Galaxy Tab 4 (10.1).

Edit a Contact - Samsung Galaxy Tab 4 (10.1)

Here's how to edit a contact on your Galaxy Tab 4 (10.1).

Link / Unlink Contacts - Samsung Galaxy Tab 4 (10.1)

Here's how to link or unlink duplicate contacts in your Samsung Galaxy Tab® 4 (10.1).

Send Contact via Bluetooth - Samsung Galaxy Tab 4 (10.1)

Here's how to send a contact on your Galaxy Tab 4 (10.1) via Bluetooth.

Video: Managing Contacts Using My Verizon
(length: 2:34)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:34

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

View Contact Sync Source - Samsung Galaxy Tab 4 (10.1)

Here's how to see where a phonebook contact on your Galaxy Tab 4 (10.1) was imported from.

Data

Allow / Deny Data Roaming - Samsung Galaxy Tab 4 (10.1)

Here's how to turn data roaming for your Galaxy Tab 4 (10.1) on or off.

Cancel Verizon Data Service Auto-Renew (Prepaid) - Android Tablet

Here's how to turn off the auto renew functionality of your Prepaid Verizon Data on your tablet.

Change Verizon Data Service Plan (Prepaid) - Android Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android Tablet

Here's how to check your data on your prepaid, Android tablet.

Data gifting for eligible shared data mobile plans FAQs

Verizon mobile customers with an eligible monthly shared data plan can send and/or receive a 1 GB data gift through the My Verizon app.

Forgot Verizon Data Service Username / Password (Prepaid) - Android Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Manage Data Usage - Samsung Galaxy Tab 4 (10.1)

Here's how to change the data usage cycle and set data warnings and / or limits on your Galaxy Tab 4 (10.1).

Set Up Verizon Prepaid Data Service - Android Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Turn Data On / Off - Samsung Galaxy Tab 4 (10.1)

Here's how to turn mobile data for your Galaxy Tab 4 (10.1) on or off.

Turn Facebook Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

View / Restrict Data Usage by App - Samsung Galaxy Tab 4 (10.1)

Here's how to view / restrict the amount of data an app on your Galaxy Tab 4 (10.1) uses.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

View Device ID - Samsung Galaxy Tab 4 (10.1)

Here's how to find the device ID (IMEI) for your Galaxy Tab 4 (10.1).

View MAC Address - Samsung Galaxy Tab 4 (10.1)

Here's how to view the Wi-Fi MAC address for your Galaxy Tab 4 (10.1).

View Phone Number - Samsung Galaxy Tab 4 (10.1)

Here's how to view the phone number for your Galaxy Tab 4 (10.1).

Device Settings

Adjust Brightness / Display Settings - Samsung Galaxy Tab 4 (10.1)

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Sleep, Display size, etc.) for your Samsung Galaxy Tab 4 (10.1).

Language Selection - Samsung Galaxy Tab 4 (10.1)

Here's how to change the language used on your Samsung Galaxy Tab 4 (10.1).

Manage Do Not Disturb Settings - Samsung Galaxy Tab® 4 (10.1)

If you're not receiving calls or alerts for your texts and email, view this info.

Reset All Settings - Samsung Galaxy Tab 4 (10.1)

If your Samsung Galaxy Tab 4 (10.1) crashes, resets or runs slow, or apps freeze or reset the device, view this.

Set Date and Time - Samsung Galaxy Tab 4 (10.1)

If your Galaxy Tab 4 (10.1) shows the incorrect date and/or time, view this info to correct it.

Set Up Printing - Samsung Galaxy Tab 4 (10.1)

Here's how to set up and add a printer to your Galaxy Tab 4 (10.1).

Turn Airplane Mode On / Off - Samsung Galaxy Tab 4 (10.1)

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab 4 (10.1), view this info.

Turn Automatic App Restore On / Off - Samsung Galaxy Tab 4 (10.1)

Here's info on backing up and restoring app data on your Galaxy Tab 4 10.1.

Turn Data On / Off - Samsung Galaxy Tab 4 (10.1)

Here's how to turn mobile data for your Galaxy Tab 4 (10.1) on or off.

Turn Screen Rotation On / Off - Samsung Galaxy Tab 4 (10.1)

If the display on your Galaxy Tab 4 (10.1) doesn't rotate, this shows how to fix it.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

View Device Screen on TV - Samsung Galaxy Tab 4 (10.1)

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Samsung Galaxy Tab® 4 (10.1).

Email/Gmail

Add a Personal / Corporate Email Account - Samsung Galaxy Tab 4 (10.1)

Here's how to set up a personal / corporate email account on your Samsung Galaxy Tab 4 (10.1).

Add an Existing Google Account - Samsung Galaxy Tab 4 (10.1)

Here's how to add an existing Google account to your Samsung Galaxy Tab 4 (10.1).

Compose and Send Email Message - Samsung Galaxy Tab 4 (10.1)

Here's how to create and send an email message from your Galaxy Tab 4 (10.1).

Configure the Email Client to Leave Messages on Server after Retrieval

View this info on leaving email messages on the server after retrieval.

Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh

Here's how to leave a copy of messages on the server after you retrieve them.

Create a New Google Account - Samsung Galaxy Tab 4 (10.1)

Here's how to create a new Google account on your Samsung Galaxy Tab® 4 (10.1).

Delete Email Messages - Samsung Galaxy Tab 4 (10.1)

Here's how to delete email messages from your Galaxy Tab 4 (10.1).

Edit / Remove a User Account - Samsung Galaxy Tab 4 (10.1)

Here's how to modify or delete a user account on your Samsung Galaxy Tab 4 (10.1).

Email Account Common Settings - Samsung Galaxy Tab 4 (10.1)

Here's info on personal email settings (e.g., account name, etc.) for your Galaxy Tab 4 (10.1).

Email Account Data Usage Settings - Samsung Galaxy Tab 4 (10.1)

To modify data usage options for the personal email account on your Galaxy Tab 4 (10.1), view this info.

Email Account Notification Settings - Samsung Galaxy Tab 4 (10.1)

If you're not getting notifications for the personal email on your Galaxy Tab 4 (10.1), view this info.

Email Account Signature Settings - Samsung Galaxy Tab 4 (10.1)

To enter or edit the personal email signature on your Galaxy Tab 4 (10.1), view this info.

Email Account Sync Frequency Settings - Samsung Galaxy Tab 4 (10.1)

To adjust the personal email sync frequency settings on your Galaxy Tab 4 (10.1), view this info.

Gmail for Android - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail for Android - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail for Android - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail for Android - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail for Android - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Manage Corporate Email Settings - Samsung Galaxy Tab 4 (10.1)

Here's info on updating work email settings for your Galaxy Tab 4 (10.1).

Perform a Gmail Sync - Samsung Galaxy Tab 4 (10.1)

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab 4 (10.1).

Remove Gmail Account - Samsung Galaxy Tab 4 (10.1)

Removing then re-adding a Gmail account on your Galaxy Tab 4 (10.1) often fixes email issues.

Remove a Personal / Corporate Email Account - Samsung Galaxy Tab 4 (10.1)

Here's how to delete a personal / corporate email account from your Galaxy Tab 4 (10.1).

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Unlock a Gmail Account

Here's how to unlock your Gmail Account if you don't know your username or password.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:24)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:24

View and Reply to an Email Message - Samsung Galaxy Tab 4 (10.1)

Here's how to view and reply to an email message from your Galaxy Tab 4.

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

Find My Mobile - Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Improving GPS Performance

Here's info on improving GPS performance on your device.

Turn GPS Location On / Off - Samsung Galaxy Tab 4 (10.1)

Here's how to turn GPS location for your Samsung Galaxy Tab 4 (10.1) on or off.

Google Backup & restore

Google Backup and Restore - Samsung Galaxy Tab 4 (10.1)

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab 4.

Restore Contacts from Google Backups

Here's how to restore contacts from recent Google backups you've done.

Home Screen

Customize Your Home Screen - Samsung Galaxy Tab 4 (10.1)

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Samsung Galaxy Tab 4 (10.1).

View / Manage Home Screen Panels - Samsung Galaxy Tab 4 (10.1)

IF DEVICE CAN SET A DEFAULT PANEL: Here's how to view / add / remove panels and set a default Home screen panel for your Samsung Galaxy Tab 4 (10.1). IF DEVICE CAN'T SET A DEFAULT PANEL: Here's how to view, add and remove Home screen panels for your Samsung Galaxy Tab® 4 (10.1).

Hotspot

Configure Broadcast Settings - Mobile / Wi-Fi Hotspot - Samsung Galaxy Tab 4 (10.1)

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab 4 (10.1).

Internet & Web Browser

Add a Virtual Private Network - Samsung Galaxy Tab 4 (10.1)

Here's how to add a virtual private network (VPN) to your Galaxy Tab 4 (10.1).

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Add a Browser Bookmark

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Allow / Block Browser Cookies

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome Browser - Android - Delete a Browser Bookmark

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Edit a Browser Bookmark

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Open a Browser Bookmark

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Delete Temporary Internet Files and Cookies - Safari

Here's how to clear temporary internet files and cookies for the Safari web browser on your Macintosh computer.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via a computer with Internet Explorer, Chrome, or Firefox.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

View Browser History - Android

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Lock, Unlock, Password & Security

Enable / Disable / Modify Screen Lock - Samsung Galaxy Tab 4 (10.1)

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Samsung Galaxy Tab® 4 (10.1).

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Email Account Password and Server Settings - Samsung Galaxy Tab 4 (10.1)

To update the personal email password/server settings for your Galaxy Tab 4 (10.1), view this info.

Manage Screen Lock Settings - Samsung Galaxy Tab 4 (10.1)

Here's how to configure the screen lock settings for your Galaxy Tab 4 (10.1).

Set Lock Screen Notifications - Samsung Galaxy Tab 4 (10.1)

Here's how to manage how notifications appear on your Galaxy Tab 4 (10.1) when the screen is locked.

Sign In / Out - Samsung Galaxy Tab 4 (10.1)

Here's how to sign in/out of additional user accounts set up on your Samsung Galaxy Tab 4 (10.1).

Smart Lock - Samsung Galaxy Tab 4 (10.1)

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab 4 (10.1).

Unlock Screen - Samsung Galaxy Tab 4 (10.1)

To unlock the screen on your Galaxy Tab 4 (10.1), check out this info

Memory/Storage

Check Device Storage - Samsung Galaxy Tab 4 (10.1)

Here's how to check available space if your Galaxy Tab 4 (10.1) runs slow / crashes, apps freeze or you can't save media.

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Insert or Remove SD / Memory Card - Samsung Galaxy Tab 4 (10.1)

Here's how to insert or remove an SD / memory card for your Galaxy Tab 4 (10.1).

Move Files from Internal Storage to SD / Memory Card - Samsung Galaxy Tab 4 (10.1)

Here's how to move files from internal storage on your Galaxy Tab 4 (10.1) to an SD / memory card.

Samsung Galaxy Tab 4 (10.1) - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy Tab 4 (10.1).

Verizon Cloud - Website - View Storage Meter / Upgrade Memory

Here's how to increase or check your Verizon Cloud storage space via the Cloud website.

Navigating & Multitasking

Customize Your Home Screen - Samsung Galaxy Tab 4 (10.1)

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Samsung Galaxy Tab 4 (10.1).

Turn Multi window On / Off - Samsung Galaxy Tab® 4 (10.1)

Here's how to run multiple apps for your Galaxy Tab 4 (10.1) on the same screen.

Use Multi Window - Samsung Galaxy Tab 4 (10.1)

Here's how to use two apps simultaneously on your Galaxy Tab 4 (10.1).

Operating System & Software

Factory Data Reset (Powered Off) - Samsung Galaxy Tab 4 (10.1)

Here's how to factory / hard reset your Galaxy Tab 4 (10.1) if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Factory Data Reset (Powered On) - Samsung Galaxy Tab 4 (10.1)

Here's how to factory / hard reset your Galaxy Tab 4 (10.1) if the screen freezes or app, audio or sync issues occur.

Install Device Software Update - Samsung Galaxy Tab 4 (10.1)

To check for or to install software updates on your Galaxy Tab 4 (10.1), view this info.

Protect Against Downloading Ransomware Malware - Android

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android

Here's how to remove ransomware from your device.

Software Upgrade Assistant (Samsung) - Initial Setup

Here's how to install the Samsung Upgrade Assistant on your computer/PC or Mac.

Software Upgrade Assistant (Samsung) - Repair Assistant

Here's how to repair Samsung software via the Software Upgrade Assistant if an over the air update failed.

Software Upgrade Assistant (Samsung) - Software Update

Here's how to update the software on your Samsung device using the Software Upgrade Assistant (SUA).

View Software Version - Samsung Galaxy Tab 4 (10.1)

Here's how to view the software version your Samsung Galaxy Tab 4 (10.1) is running.

SIM Card

Enable / Disable / Modify SIM PIN - Samsung Galaxy Tab 4 (10.1)

Here's how to change the SIM PIN for your Galaxy Tab 4 (10.1) or turn it on or off.

Insert / Remove SIM Card - Samsung Galaxy Tab 4 (10.1)

Here's how to properly insert or remove a SIM card for your Galaxy Tab 4 (10.1).

My Verizon Website - Locate the SIM PIN / PUK

If your SIM card is locked and you're unable to make or receive calls or connect to internet, here's how to find the SIM unlock PIN / PUK.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

View SIM Card Number - Samsung Galaxy Tab 4 (10.1)

Here's how to view the SIM card number associated with your Galaxy Tab 4 (10.1).

Social Networking

Manage Facebook Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Resolve Volume Issues

Here's some tips for fixing volume issues.

Set Notification Sounds - Samsung Galaxy Tab 4 (10.1)

Here's how to select or change notification sounds on your Galaxy Tab 4 (10.1).

Turn Off All Sounds - Samsung Galaxy Tab 4 (10.1)

Here's how to turn off / silence all sounds on your Galaxy Tab 4 (10.1).

Vibrate Mode - Samsung Galaxy Tab 4 (10.1)

Here's how to turn vibrate mode for your Galaxy Tab 4 (10.1) on or off.

Volume Controls - Samsung Galaxy Tab 4 (10.1)

Here's how to adjust volume if your Galaxy Tab 4 (10.1) doesn't vibrate or play sounds when receiving email / alerts.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Verizon Messages (Message+) - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:05)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:05

Tips, Tricks & Shortcuts

Android - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Capture a Screenshot - Samsung Galaxy Tab 4 (10.1)

Here's how to capture a screenshot on your Samsung Galaxy Tab 4 (10.1).

Top 10 things to do with your new tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

View / Extend Battery Life - Samsung Galaxy Tab 4 (10.1)

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab 4 (10.1).

Visual & Hearing Accessibility

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Wi-Fi & Network

Access Wi-Fi Direct - Samsung Galaxy Tab 4 (10.1)

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab 4 (10.1) with other Wi-Fi capable devices.

Add a Wi-Fi Network - Samsung Galaxy Tab 4 (10.1)

Here's how to connect your Galaxy Tab 4 (10.1) to a Wi-Fi network.

Auto Switch Between Wi-Fi & Mobile Data Networks - Samsung Galaxy Tab 4 (10.1)

To allow your Galaxy Tab 4 (10.1) to auto switch between Wi-Fi and mobile data, view this.

Manage Mobile / Wi-Fi Hotspot Settings - Samsung Galaxy Tab 4 (10.1)

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, etc.) on your Galaxy Tab 4 (10.1).

Network Mode Settings - Samsung Galaxy Tab 4 (10.1)

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Tab 4 (10.1).

Remove Wi-Fi Connection - Samsung Galaxy Tab 4 (10.1)

To remove a saved Wi-Fi network from your Samsung Galaxy Tab 4 (10.1), view this info.

Tethered Modem Connection - Samsung Galaxy Tab 4 (10.1)

Here's how to use your Galaxy Tab 4 (10.1) as a modem to connect to the internet via USB or Bluetooth.

Turn Mobile / Wi-Fi Hotspot On / Off - Samsung Galaxy Tab 4 (10.1)

Here's how to turn the Mobile Hotspot for your Galaxy Tab 4 (10.1) on or off.

Turn Wi-Fi On / Off - Samsung Galaxy Tab 4 (10.1)

Here's how to turn Wi-Fi for your Galaxy Tab 4 (10.1) on or off.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

View Signal Strength - Samsung Galaxy Tab 4 (10.1)

Here's how to view signal strength on the Galaxy Tab 4 (10.1).