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Verizon Jetpack® MiFi® 6620L - Support Overview
Verizon Jetpack® MiFi® 6620L - Support Overview
Find support and online tools for your Verizon Jetpack MiFi 6620L.
Filter all topics below.
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Computer/PC Connectivity
Data
Device ID & Info
Device Settings
GPS & Location Based Services
Hotspot
Lock, Unlock, Password & Security
Messaging & Media
Operating System & Software
SIM Card
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Activating Your New or Certified Pre-owned Verizon Jetpack
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Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.
Self Activation - Prepaid Mobile Broadband
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Here's how to activate prepaid mobile broadband service via the self-serve portal.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Activate / Set Up Device
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Follow these instructions to activate your Verizon Jetpack - MiFi 6620L.
How to Check Verizon Coverage in the US
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Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Manage Alerts / Notifications
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To turn audio alerts (e.g., low battery, etc.) on/off for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Battery Power Management Settings
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To configure display, sleep and power-down options for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Insert / Remove Battery
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Here's how to insert / remove the battery for your MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Connected Devices
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To view info for devices connected to your Verizon Jetpack - MiFi 6620L, see this.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Data Usage
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Here's how to view how much data your Verizon Jetpack MiFi 6620L has used.
View Connected Device Data Usage - Windows 10
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If you want to view the data used by devices connected to a PC running Windows 10, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Device ID (ESN / IMEI / MEID)
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Here's how to view the device ID (IMEI) for your Verizon Jetpack - MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Diagnostic Info
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To view device and network-specific info for your Verizon Jetpack - MiFi 6620L, see these steps.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Phone Number
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Here's how to view the phone number for your MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Advanced Settings
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To change the advanced settings (LAN, etc.) on your Verizon Jetpack - MiFi 6620L, view this.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - LAN Settings
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To configure advanced LAN settings for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - GPS over Wi-Fi
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If you need GPS on your Verizon Jetpack - MIFi 6620L for use with computer apps, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Charging Options
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If you're having power or charging issues with your MiFi 6620L, view this.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Configure Broadcast Settings
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Here's how to change the settings if you're having issues connecting your 4G LTE Mobile Hotspot 6620L to Mobile Hotspot.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Change the Admin Password
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This info is for the admin password, not the one to connect your device to your Verizon Jetpack -MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Network Name and Password
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To view the Wi-Fi name and passwords for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Delete Messages
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To delete text messages for the Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Restore Settings to Factory Defaults
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If your Jetpack MiFi 6620L powers off, crashes/resets, freezes or runs slow, here's how to reset it.
Verizon Jetpack MiFi 6620L Software Update
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Download this software update for your Jetpack MiFi 6620L to help optimize device performance, resolve known issues and apply the latest security patches.
Verizon Jetpack4G LTE Mobile Hotspot MiFi6620L - View Software Version
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Here's how to view the software version your Verizon Jetpack - MiFi 6620L is running.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Modify SIM PIN
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Here's how to change the SIM card lock code on your MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Turn SIM PIN On / Off
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View this to lock the SIM card for your Verizon Jetpack - MiFi 6620L and prevent use until a PIN is entered.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Update Firmware
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Here's how to check for software updates for your MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View SIM Card Number
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To view the SIM card number for your Verizon Jetpack - MiFi 6620L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 6620L - Unblock SIM PIN
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If the SIM PIN for your Verizon Jetpack - MiFi 6620L is blocked, view this info to unblock it.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - LED Status Indicators
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Here's how to view the LED status indicators on your MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Signal Strength
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Here's how to view the signal strength indicator (signal bars) on your Verizon Jetpack - MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - View Text Messages
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To view text messages sent to your Verizon Jetpack - MiFi 6620L, see this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Change the Wi-Fi Password
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Here's how to change the Wi-Fi password used to connect to your MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - DMZ Settings
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To test your Verizon Jetpack - MiFi 6620L firewall settings, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Edit Access Point Name (APN)
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Here's how to configure the APNs your Verizon Jetpack 4G LTE Mobile Hotspot - MiFi 6620L uses.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - MAC Filtering
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To control MAC address access for your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Network Mode Settings
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View this info on network mode settings if you're having issues with voice / data services on your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Port Filtering
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To block access to services or apps on your Verizon Jetpack - MiFi 6620L, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Port Forwarding
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To configure Verizon Jetpack - MiFi 6620L port settings if access is blocked, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Sign in to the Admin Page
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Here's how to navigate to the admin page for your Verizon Jetpack - MiFi 6620L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Soft Reset
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If you can't browse the internet or your Verizon Jetpack - MiFi 6620L crashes/freezes/runs slow, view this.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Tethered Modem Connection
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To disable Wi-Fi connectivity on your Verizon Jetpack 6620L and set up a tethered connection, view this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Turn Network Name (SSID) On / Off
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Here's how to display or not display your 4G LTE Mobile Hotspot MiFi 6620L Wi-Fi name to other devices.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620L - Wireless Network Security Settings
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Here's how to view / change security settings (e.g., password) for your Jetpack - MiFi 6620L.
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