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Verizon MiFi 4G LTE Global USB Modem U620L - Support Overview

Find support and online tools for your Verizon 4G LTE Global USB Modem U620L.
Setup instructions
Learn how to set up your MiFi 4G LTE Global USB Modem U620L.

Troubleshoot MiFi 4G LTE Global USB Modem U620L
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Activate / Set Up Device - MiFi 4G LTE Global USB Modem U620L

Here's how to quickly set up your MiFi 4G LTE Global USB Modem U620L.

Install External Antenna - MiFi 4G LTE Global USB Modem U620L

Here's how to connect the external antenna to your MiFi 4G LTE Global USB Modem U620L.

Self Activation - Monthly Mobile Broadband

Here's how to activate monthly mobile broadband service.

Self Activation - Prepaid Mobile Broadband

Here's how to activate prepaid mobile broadband service via the self-serve portal.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Basics

How to Check Verizon Coverage in the US

Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

View Signal Strength - MiFi 4G LTE Global USB Modem U620L

Here's how to view signal strength on the MiFi 4G LTE Global USB Modem U620L.

Computer/PC Connectivity

Connection Preference Setting - MiFi 4G LTE Global USB Modem U620L

Here's how to change the connection preference for your MiFi 4G LTE Global USB Modem U620L from the Administration Web Interface on your computer.

Data

View Data Usage - MiFi 4G LTE Global USB Modem U620L

Here's how to view how much data your MiFi 4G LTE Global USB Modem U620L has used.

Device ID & Info

View Device ID - MiFi 4G LTE Global USB Modem U620L

Here's how to find the device ID (IMEI) for your Global USB Modem U620L.

View Phone Number - MiFi 4G LTE Global USB Modem U620L

Here's how to view the phone number for your MiFi 4G LTE Global USB Modem U620L.

Device Settings

Sign in to the Admin Page - MiFi4G LTE Global USB Modem U620L

This helps navigate to the admin page or if you've forgotten the admin password for your device.

GPS & Location Based Services

Turn GPS Location On / Off - MiFi 4G LTE Global USB Modem U620L

Here's how to turn GPS location for your MiFi 4G LTE Global USB Modem U620L on or off.

Internet & Web Browser

Create or End Internet Connection - MiFi 4G LTE Global USB Modem U620L

Here's how to create or end an Internet connection on your MiFi 4G LTE Global USB Modem U620L.

Lock, Unlock, Password & Security

Modify SIM PIN - MiFi 4G LTE Global USB Modem U620L

Here's how to change the SIM card lock code on your USB modem U620L.

Turn SIM PIN On / Off - MiFi 4G LTE Global USB Modem U620L

Here's how to turn the SIM PIN lock code for your Global USB Modem U620L on or off.

Operating System & Software

Install Device Software Updates - MiFi 4G LTE Global USB Modem U620L

Here's how to check for and install software updates on your U620L USB Modem.

Verizon MiFi 4G LTE Global USB Modem U620L - Software Update

Get instructions on how to download the latest software update for improvements and fixes to your device.

View Software Version - MiFi 4G LTE Global USB Modem U620L

To view the software version your MiFi 4G LTE Global USB Modem U620L is running, check out this info.

SIM Card

Insert / Remove SIM Card - MiFi 4G LTE Global USB Modem U620L

Here's how to properly insert or remove a SIM card for your USB Modem U620L.

Modify SIM PIN - MiFi 4G LTE Global USB Modem U620L

Here's how to change the SIM card lock code on your USB modem U620L.

Turn SIM PIN On / Off - MiFi 4G LTE Global USB Modem U620L

Here's how to turn the SIM PIN lock code for your Global USB Modem U620L on or off.

Unblock SIM PIN - MiFi 4G LTE Global USB Modem U620L

Here's how to unblock the SIM PIN for your Modem U620L.

View SIM Card Number - MiFi 4G LTE Global USB Modem U620L

Here's how to view the SIM card number for your U620L via the admin page.

Status Indicators/Lights

LED Status Indicators - MiFi4G LTE Global USB Modem U620L

View this info for explanations of status LEDs on your Global USB Modem U620L.

Text & Multimedia Messaging

Delete Messages - MiFi 4G LTE Global USB Modem U620L

Here's how to delete text messages from your MiFi 4G LTE Global USB Modem U620L using the Administration Web Interface.

View Text Messages - MiFi 4G LTE Global USB Modem U620L

Here's how to view text messages on your Global USB Modem U620L.

Wi-Fi & Network

Edit Access Point Name (APN) - MiFi 4G LTE Global USB Modem U620L

Here's how to edit Access Point Names (APNs) on your USB Modem U620L.

IP Passthrough Mode

Here's some info on IP Passthrough Mode, which shares or the internet provider's assigned IP address to a single LAN client device connected to the router.

Network Mode Settings - MiFi 4G LTE Global USB Modem U620L

View this info on network mode settings if you're having issues with voice / data services on your MiFi 4G LTE Global USB Modem U620L.