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Verizon Jetpack® 4G LTE Mobile Hotspot AC791L - Support Overview
Verizon Jetpack® 4G LTE Mobile Hotspot AC791L - Support Overview
Find support and online tools for your Verizon Jetpack 4G LTE Mobile Hotspot AC791L.
Filter all topics below.
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Computer/PC Connectivity
Data
Device ID & Info
Device Settings
GPS & Location Based Services
Hotspot
Lock, Unlock, Password & Security
Operating System & Software
SIM Card
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Activate / Set Up Device - 4G Prepaid Jetpack
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Follow these instructions to activate your 4G Prepaid Jetpack.
Activate / Set Up Device - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Follow these instructions to activate your Verizon Jetpack - AC791L.
Activating Your New or Certified Pre-owned Verizon Jetpack
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Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.
Self Activation - Prepaid Mobile Broadband
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Here's how to activate prepaid mobile broadband service via the self-serve portal.
Verizon Jetpack 4G LTE Mobile Hotspot AC791L Quick Reference Guide (PDF)
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Get to know your new 4G LTE Mobile Hotspot AC791L with this quick reference guide.
How to Check Verizon Coverage in the US
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Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
Video: Jetpack Digital Presentation(length: 1:33)
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Watch this video to learn how to get a fast and reliable internet connection wherever you go with a Verizon Jetpack.
Length: 1:33
View Signal Strength - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to view the signal strength indicator (signal bars) on your Verizon Jetpack - AC791L.
Battery Power Management Settings - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to configure display, sleep and power-down options for your Verizon Jetpack - AC791L.
Insert / Remove Battery - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to insert / remove the battery for your Mobile Hotspot - AC791L.
Restart Device - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to restart your Verizon Jetpack - AC791L if it crashes and resets, freezes or runs slow.
Tethered Modem Connection - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to turn off Wi-Fi connectivity on your Verizon Jetpack - AC791L and set up a tethered connection.
View Connected Devices - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to view information for devices connected to your Verizon Jetpack - AC791L.
View Connected Device Data Usage - Windows 10
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If you want to view the data used by devices connected to a PC running Windows 10, view this info.
View Data Usage - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to view how much data your Verizon Jetpack AC791L has used.
Windows 10 - Set Up a Metered Connection
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Here's how to limit the data used by your device connected to a PC running Windows 10.
View Device ID - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to find the device ID (IMEI) for your Verizon Jetpack - AC791L.
View Diagnostic Info - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to view device and network-specific info for your Verizon Jetpack - AC791L.
View Phone Number - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to view the phone number for your 4G LTE Mobile Hotspot - AC791L.
Advanced Settings - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to change the advanced settings (LAN, etc.) on your 4G LTE Mobile Hotspot - AC791L.
DMZ Settings - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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To test your Verizon Jetpack - AC791L firewall settings, view this info.
LAN Settings - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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To configure advanced LAN settings for your Verizon Jetpack - AC791L, view this info.
MAC Filtering - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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To control MAC address access for your Verizon Jetpack - AC791L, view this info.
Sign in to the Admin Page - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to navigate to the admin page for your Verizon Jetpack - AC791L.
Turn Airplane Mode On / Off - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to use airplane mode to turn Verizon network services on/off.
View Network Name and Password - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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To view the Wi-Fi name and passwords for your Verizon Jetpack - AC791L, view this info.
Wireless Network Security Settings - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to view/change security settings (e.g., password) for your Verizon Jetpack - AC791L.
GPS over Wi-Fi - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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If you need GPS on your Verizon Jetpack - AC791L for use with computer apps, view this info.
Configure Broadcast Settings - Mobile / Wi-Fi Hotspot - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Verizon Jetpack AC791L.
Port Filtering - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to block access to services or apps on your Verizon Jetpack - AC791L.
Port Forwarding - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to open blocked ports on your Verizon Jetpack AC791L to allow additional access.
Change the Admin Password - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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This info is for the admin password, not the one to connect your device to your Verizon Jetpack - AC791L.
Safeguards - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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If you want to control the websites visited or when devices can access your Jetpack, view this info.
Restore Settings to Factory Defaults - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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If your Verizon Jetpack - AC791L powers off, crashes/resets, freezes or runs slow, view this info.
Update Firmware - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to check for software update for your Mobile Hotspot - AC791L.
Verizon Jetpack 4G LTE Mobile Hotspot AC791L Software Update
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Get instructions on how to download the latest software update for improvements and fixes to your device.
View Software Version - Verizon Jetpack 4G LTE Mobile Hotspot - AC791
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To view the software version your Verizon Jetpack - AC791L is running, check out this info.
Insert / Remove SIM Card - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to properly insert or remove a SIM card for your Jetpack - AC791L.
Modify SIM PIN - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to change the SIM card lock code on your Verizon Jetpack - AC791L.
Turn SIM PIN On / Off - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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View this to lock the SIM card for your Verizon Jetpack 4G - AC791L and prevent use until a PIN is entered.
Unblock SIM PIN - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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If the SIM PIN for your Verizon Jetpack - AC791L is blocked, view this info to unblock it.
View SIM Card Number - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to view the SIM card number for your Verizon Jetpack - AC791L.
LED Status Indicators - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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To view the LED status indicators on your Verizon Jetpack - AC791L, see this info.
Delete Messages - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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To delete texts for the Verizon Jetpack - AC791L, see this info.
View Text Messages - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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To view text messages sent to your Verizon Jetpack - AC791L, see this info.
Change the Wi-Fi Password - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to change the Wi-Fi password used to connect to your Verizon Jetpack 4G LTE Mobile Hotspot AC791L.
Edit Access Point Name (APN) - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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To configure the APNs your Verizon Jetpack - AC791L can use, view this info.
GPS over Wi-Fi - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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If you need GPS on your Verizon Jetpack - AC791L for use with computer apps, view this info.
Network Mode Settings - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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View this info on network mode settings if you're having issues with voice / data services on your AC791L mobile hotspot.
Turn Network Name (SSID) On / Off - Verizon Jetpack 4G LTE Mobile Hotspot - AC791L
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Here's how to display or not display the Wi-Fi name of your 4G LTE Mobile Hotspot - AC791L to other devices.
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