Razer Edge 5G - Support Overview

Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Razer Edge 5G - Activate / Set Up Device

Here's how to quickly set up your Razer Edge 5G.

Razer Edge 5G - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Razer Edge 5G.

Razer Edge 5G - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Razer Edge 5G if you're not receiving email and app notifications.

Razer Edge 5G - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Razer Edge 5G on or off.

Razer Edge 5G User Guide (PDF)

This User Guide can help you get the most out of your Razer Edge 5G. Learn about set up, advanced features & navigation for the device built to be the the ultimate Android handheld.

Back Up & Transfer Content

Razer Edge 5G - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Razer Edge 5G and a computer.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Razer Edge 5G - Turn Power Saver On / Off

Here's how to turn Battery Saver on or off to help manage battery performance for your Razer Edge 5G.

Razer Edge 5G - View / Extend Battery Life

Here's how to extend battery life, view the charging status / remaining battery and determine what uses the most power on your Razer Edge 5G.

Razer Edge 5G - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your Razer Edge 5G.

Bluetooth

Razer Edge 5G - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Razer Edge 5G on or off and make it visible to other devices for pairing.

Camera, Photos & Videos

Razer Edge 5G - Common Camera Settings

Here's info on common camera settings (e.g., HDR, timer, etc.) for your Razer Edge 5G.

Computer/PC Connectivity

Razer Edge 5G - USB Debugging Mode

Here's how to facilitate a connection between your Razer Edge 5G and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Razer Edge 5G - Add a Contact

Here's how to add a contact to your Razer Edge 5G.

Razer Edge 5G - Delete a Contact

Here's how to remove a contact from your Razer Edge 5G.

Razer Edge 5G - Edit a Contact

Here's how to edit a contact on your Razer Edge 5G.

Razer Edge 5G - Link / Restore Contacts

Here's how to link contacts in your Razer Edge 5G or restore them to a previous backup.

Razer Edge 5G - View Contact Sync Source

Here's how to view where a phonebook contact on your Razer Edge 5G was imported from.

Data

Razer Edge 5G - Allow / Deny Data Roaming

Here's how to turn data roaming for your Razer Edge 5G on or off.

Razer Edge 5G - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Razer Edge 5G.

Razer Edge 5G - Turn Data On / Off

Here's how to turn mobile data for your Razer Edge 5G on or off.

Date & Time

Razer Edge 5G - Set Date and Time

If your Razer Edge 5G shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Razer Edge 5G - View Device ID

Here's how to find the device ID (IMEI) for your Razer Edge 5G.

Razer Edge 5G - View MAC Address

Here's how to view the Wi-Fi MAC address for your Razer Edge 5G.

Razer Edge 5G - View Phone Number

Here's how to view the mobile number for your Razer Edge 5G.

Device Settings

Razer Edge 5G - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Screen timeout, Display size, etc.) for your Razer Edge 5G.

Razer Edge 5G - Manage Do Not Disturb Settings

Here's how to check 'Do not disturb' settings if your Razer Edge 5G isn't receiving calls or alerts for texts and email.

Razer Edge 5G - Reset All Settings

If your Razer Edge 5G crashes, resets or runs slowly, or apps freeze or cause the device to reset, view this info.

Razer Edge 5G - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Razer Edge 5G, view this info.

Razer Edge 5G - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Razer Edge 5G.

Razer Edge 5G - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Razer Edge 5G doesn't rotate or flip.

Email/Gmail

Razer Edge 5G - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Razer Edge 5G.

Razer Edge 5G - Manage Corporate Email Settings

Here's how to update work email settings for your Razer Edge 5G.

Razer Edge 5G - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Razer Edge 5G.

Razer Edge 5G - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Razer Edge 5G.

Razer Edge 5G - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Razer Edge 5G.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Razer Edge 5G - Turn GPS Location On / Off

Here's how to turn GPS location for your Razer Edge 5G on or off.

Google Backup & restore

Razer Edge 5G - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Razer Edge 5G.

Home Screen

Razer Edge 5G - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Razer Edge 5G.

Razer Edge 5G - View / Manage Home Screen Panels

Here's how to view, add and remove Home screen panels for your Razer Edge 5G.

Language

Razer Edge 5G - Language Selection

Here's how to change the language used on your Razer Edge 5G.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Razer Edge 5G - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Razer Edge 5G.

Razer Edge 5G - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Razer Edge 5G.

Razer Edge 5G - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Razer Edge 5G when the screen is locked.

Razer Edge 5G - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Razer Edge 5G.

Razer Edge 5G - Unlock Screen

Here's how to unlock the screen on your Razer Edge 5G.

Memory/Storage

Razer Edge 5G - Check Device Storage

Here's how to check available space if your Razer Edge 5G runs slowly / crashes, apps freeze or you can't save media.

Razer Edge 5G - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Razer Edge 5G.

Razer Edge 5G - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Razer Edge 5G.

Razer Edge 5G - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Razer Edge 5G to an SD / memory card.

Navigating & Multitasking

Razer Edge 5G - Motions and Gestures

Here's how to manage motion-activated services for your Razer Edge 5G.

Razer Edge 5G - Use Multi Window

Here's how to use two apps simultaneously on your Razer Edge 5G.

Operating System & Software

Razer Edge 5G - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Razer Edge 5G if the screen freezes or app, audio or sync issues occur and the device won’t start up.

Razer Edge 5G - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Razer Edge 5G if the screen freezes or call, app, audio or sync issues occur.

Razer Edge 5G - Install Device Software Updates

Here's how to check for and install software updates on your Razer Edge 5G.

Razer Edge 5G - View Software Version

Here's how to view the software version your Razer Edge 5G is running.

Razer Edge 5G Software Update

Get instructions on downloading the latest software update for performance improvements to your Razer Edge 5G, including current Android security patches.