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Motorola moto e4 gold - Support Overview

Find device-specific support and online tools for your Motorola moto e4 gold device.
Troubleshoot moto e4 gold
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android

Here's how to install Samsung Gear Manager on your Android device.

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Prepare for an International Trip

Here's how to check for service availability around the world and find the best plan for your trip abroad.

Set up Verizon Prepaid Service - Android

Here's how to activate prepaid service on an Android device.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

moto e4 - Activate / Set Up Device

Here's how to activate and set up your moto e4.

moto e4 - Add an Existing Google Account

Here's how to add an existing Google account to your moto e4.

moto e4 - Adjust Account Sync Settings

Here's how to view info on sync settings if you're moto e4 is not receiving notifications.

moto e4 - Create a New Google Account

Here's how to create a new Google (Gmail) account for your moto e4.

moto e4 - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your moto e4 on or off.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Smart Setup Guide

Learn how to back up and transfer your content, activate your new phone, and trade in your old phone with our Smart Setup Guide.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Verizon Cloud - Transfer Content - Android Smartphone

Here's how to use the Verizon Cloud app on your Android smartphone to transfer content between devices.

moto e4 - Move Files from Internal Storage to SD / Memory Card

Here's how to move media files from internal storage on your moto e4 to a memory card.

moto e4 - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your moto e4 and a computer.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Manage Adaptive Battery / Battery Optimization Settings - Android (Motorola)

Here's info on Adaptive battery and Battery Optimization, both of which help conserve battery power on your Motorola device.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power Cycle the Wireless Device

Here's how to power your 4G Basic phone off then back on.

moto e4 - Insert / Remove Battery

Here's how to insert / remove the battery for your moto e4.

moto e4 - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your moto e4.

moto e4 - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your moto e4.

moto e4 - View Battery Info

Here's how to view battery specs (e.g., Usage Time, Standby Time, etc.) for your moto e4.

Bluetooth

Create a Paired Connection - Windows

Here's how to create a paired Bluetooth connection with a Windows computer.

Delete Paired Bluetooth Connection - Android

Here's how to delete a Bluetooth connection from your Android device.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

moto e4 - Send Contact via Bluetooth

Here's how to send contact info via Bluetooth using your moto e4.

moto e4 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your moto e4 on or off and make it visible to other devices for pairing.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Move Pictures / Videos to Device - Android Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Video: Verizon Messages - HD Video Calling
(length: 1:46)
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Wi-Fi Calling - Android - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

moto e4 - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your moto e4.

moto e4 - Block / Unblock Numbers

Here's how to send unwanted calls directly to voicemail for your moto e4.

moto e4 - Call a Number

Here's how to complete a call from your moto e4.

moto e4 - Manage DTMF Tones

Here's how to update your moto e4 dialpad settings if entries are not recognized by automated systems.

moto e4 - Place a Conference Call

Here's how to place a conference call from your moto e4.

moto e4 - View / Delete Call History

Here's how to view or clear the call history on your moto e4.

Camera, Photos & Videos

Access Google Photos - Android

Here's how to access your Google photos app on your device.

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

moto e4 - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your moto e4.

moto e4 - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your moto e4 and a computer.

moto e4 - Record and Share a Video

Here's how to record and share a video from your moto e4.

moto e4 - Share Picture from Gallery

Here's how to share a saved picture from the gallery of your moto e4.

moto e4 - Share Video from Gallery

Here's how to share a saved video from your moto e4.

moto e4 - Take and Share a Picture

Here's how to take and share a picture from your moto e4.

moto e4 - View Pictures / Videos

Here's how to view saved pictures and videos on your moto e4.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

moto e4 - USB Debugging Mode

Here's how to connect your moto e4 to a computer using the Android SDK (software development kit).

Contacts

Check for Duplicate Contacts Stored in Multiple Accounts - Android Smartphone

Here's how to resolve duplicate contacts if you are using multiple backup options on your device.

Choose Contacts to Display on Device

Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

Export Contact / Address Book Info to.CSV Files - Microsoft Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Video: Managing Contacts Using My Verizon
(length: 2:34)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:34

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

moto e4 - Add a Contact

Here's how to add a contact to your moto e4.

moto e4 - Contact Display Options

Here's how to customize the way contacts are displayed in your moto e4.

moto e4 - Delete a Contact

Here's how to delete a saved contact from your moto e4.

moto e4 - Edit a Contact

Here's how to edit a contact on your moto e4.

moto e4 - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your moto e4.

moto e4 - Send Contact via Bluetooth

Here's how to send contact info via Bluetooth using your moto e4.

moto e4 - View Contact Sync Source

Here's how to view where a phonebook contact was imported from on your moto e4.

Data

moto e4 - Allow / Deny Data Roaming

Here's how to turn data roaming for your moto e4 on or off.

moto e4 - Turn Data On / Off

Here's how to turn mobile data for your moto e4 on or off.

Date & Time

Auto Date and Time - Android

If you want your smartphone to automatically populate the date and time based on your location, view this info.

moto e4 - Set Date and Time

Here's how to set the date and time on your moto e4.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

How to Locate ESN or MEID Serial Numbers on Phones

Learn how to find your phone's ESN (Electronic Serial Number) or the MEID (Mobile Equipment Identifier) number.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

moto e4 - View Device ID

Here's how to find the device ID for your moto e4.

moto e4 - View MAC Address

Here's how to view the Wi-Fi address for your moto e4.

moto e4 - View Phone Number

Here's how to view the phone number for your moto e4.

Device Settings

Configure Company Name ID

Here's how to configure settings for Company Name ID.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

moto e4 - Manage Do Not Disturb Settings

Here's how to manage notification settings on your moto e4 if you're not receiving calls or messages.

moto e4 - Turn Airplane Mode On / Off

Here's how to turn Verizon network services on your moto e4 off using Airplane Mode.

moto e4 - Turn Screen Rotation On / Off

Here's how to flip or rotate the screen on your moto e4.

moto e4 - Turn Screen Inversion On / Off

Here's how fix the color scheme on your moto e4 if it's reversed.

Email/Gmail

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail

Here's how to export contacts from your Gmail account to a CSV file.

Gmail for Android - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail for Android - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail for Android - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Recover Gmail Sign-in Information

Here's how to reset your Google/GMail account if you are having problems.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:24)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:24

moto e4 - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your moto e4.

moto e4 - Compose and Send Email Message

Here's how to compose and send email messages from your moto e4.

moto e4 - Delete Email Messages

Here's how to delete email messages from your moto e4.

moto e4 - Email Account Common Settings

Here's how to manage personal email settings (account name, etc.) for your moto e4.

moto e4 - Email Account Data Usage Settings

Here's how to modify data usage options for the personal email account on your moto e4.

moto e4 - Email Account Notification Settings

Here's how to update your moto e4 settings if you're not getting personal email notifications.

moto e4 - Email Account Password and Server Settings

Here's how to update the personal email password/server settings for your moto e4.

moto e4 - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your moto e4.

moto e4 - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your moto e4.

moto e4 - Manage Corporate Email Settings

Here's how to update the work email settings for your moto e4.

moto e4 - Perform a Gmail Sync

Here's how to sync your Google account (email, contacts, calendar, etc.) on your moto e4.

moto e4 - Remove Gmail Account

Here's how to remove then re-add a Gmail account on your moto e4 to fix email issues.

moto e4 - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your moto e4.

moto e4 - View and Reply to an Email Message

Here's how to view and reply to an email message from your moto e4.

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

moto e4 - Turn GPS Location On / Off

Here's how to turn location (GPS) services for your moto e4 on or off.

Google Backup & restore

moto e4 - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your moto e4.

Home Screen

moto e4 - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your moto e4.

moto e4 - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your moto e4.

Hotspot

moto e4 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your moto e4.

moto e4 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, allowed devices, etc.) for your moto e4.

moto e4 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your moto e4 on or off.

Internet & Web Browser

Chrome Browser - Android - Add a Browser Bookmark

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Allow / Block Browser Cookies

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome Browser - Android - Delete a Browser Bookmark

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Edit a Browser Bookmark

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Open a Browser Bookmark

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via a computer with Internet Explorer, Chrome, or Firefox.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

View Browser History - Android

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

moto e4 - Language Selection

Here's how to change the language settings for your moto e4.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

moto e4 - Add Additional Fingerprints

Here's how to give additional fingerprints access to unlock your moto e4.

moto e4 - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your moto e4.

moto e4 - Manage Screen Lock Settings

Here's how to adjust the screen lock settings for your moto e4.

moto e4 - Remove Saved Fingerprints

Here's how to remove saved fingerprints from your moto e4.

moto e4 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your moto e4 when the screen is locked.

moto e4 - Set Up Face Recognition

Here's how to set up facial recognition to unlock the screen on your moto e4.

moto e4 - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition to unlock your moto e4.

moto e4 - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your moto e4.

moto e4 - Unlock Screen

Here's how to unlock the screen on your moto e4.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

moto e4 - Check Device Storage

Here's how to free up space if your moto e4 memory is full or apps run slowly, crash or reset.

moto e4 - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your moto e4.

moto e4 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your moto e4.

moto e4 - Move Files from Internal Storage to SD / Memory Card

Here's how to move media files from internal storage on your moto e4 to a memory card.

moto e4 - Remove SD / Memory Card

Here's how to remove the memory (SD) card from your moto e4.

Music

Apple Music - My Verizon app - Opt In

Here's how to add Apple Music from your My Verizon app.

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Subscribe to Apple Music - My Verizon Website

Here's how to add Apple Music from the My Verizon website.

Operating System & Software

Protect Against Downloading Ransomware Malware - Android

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android

Here's how to remove ransomware from your device.

moto e4 - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your moto e4 if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

moto e4 - Factory Data Reset (Powered On)

Here's how to factory / hard reset your moto e4 if the screen freezes or call, app, audio or sync issues occur.

moto e4 - Install Device Software Update

Here's how to check for system updates or to install software updates on your moto e4.

moto e4 - View Software Version

Here's how to view the software version your moto e4 is running.

SIM Card

SIM and eSIM FAQs

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

moto e4 - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your moto e4 or turn it on or off.

moto e4 - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your moto e4.

moto e4 - View SIM Card Number

Here's how to view the SIM card number for your moto e4.

Social Networking

Manage Facebook Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

moto e4 - Save a Ringtone

Here's how to save a ringtone to your moto e4.

moto e4 - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your moto e4.

moto e4 - Use Speakerphone

Here's how to utilize the speakerphone functionality on your moto e4.

moto e4 - Vibrate Mode

Here's how to set the ringtone for your moto e4 to vibrate.

moto e4 - Volume Controls

Here's how to adjust volume controls on your moto e4 for media and incoming calls / messages.

Status Indicators/Lights

moto e4 - View Signal Strength

Here's how to view the current signal strength for your moto e4.

TV

Verizon Cloud - Android - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android device.

moto e4 - View Device Screen on TV

Here's how to display your moto e4 screen on a compatible external device (e.g. TV).

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Motorola Connect - Android

Here's how to set up and use Motorola Connect.

Mute / Unmute Messages

Here's how to mute or unmute a conversation via Verizon Messages (Message+) or iMessage.

Report Spam Messages

Here's how to report Spam messages if you are receiving unwanted text messages.

Save a Picture / Video Message - Android Smartphone

Here's how to save a picture or video file sent as a message to your Android smartphone.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Text Message Notification Settings - Android

Here's how to turn text message notifications for your Android smartphone on or off via the Messaging app.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Texting FAQs - International messaging & email to text

Learn how to fix text messaging problems by powering off/on, resetting network settings or using our Troubleshooter.

Verizon Messages - Website - Save / Print Text Messages

Here's how to save or print text messages from your computer via your My Verizon account.

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:05)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:05

moto e4 - Set Default Messaging App

Here's how to set the default messaging app for your moto e4.

moto e4 - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your moto e4.

Tips, Tricks & Shortcuts

Android - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

moto e4 - Capture a Screenshot

Here's how to take a screenshot on your moto e4.

moto e4 - Set Up Printing

Here's how to set up and add a printer to your moto e4.

Visual & Hearing Accessibility

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Configure TalkBack / Screen Reader Settings - Android

Here's how to configure TalkBack / Screen reader settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn Assisted Dialing On / Off - Motorola Smartphones

Here's how to check dialing settings if you're getting an error message when placing calls.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

moto e4 - Manage TTY Settings

Here's how to change the TTY settings on your moto e4.

Wi-Fi & Network

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi Calling - Android - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

moto e4 - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your moto e4 with other Wi-Fi capable devices.

moto e4 - Add a Virtual Private Network

Here's how to add a Virtual Private Network (VPN) to your moto e4.

moto e4 - Add a Wi-Fi Network

Here's how to connect your moto e4 to a Wi-Fi network.

moto e4 - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your moto e4 to automatically switch between Wi-Fi and mobile data.

moto e4 - Network Mode Settings

Here's how to adjust Network Mode Settings if you're having issues with calls, texts or data services.

moto e4 - Reset Network Settings

Here's how to reset network settings if your moto e4 can't connect to the internet or send messages.

moto e4 - Tethered Modem Connection

Here's how to create a USB or Bluetooth tethered modem connection via your moto e4.

moto e4 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your moto e4 on or off.